Field Service Technician I

Adaptec Solutions, LLC; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their dynamic team. This role involves working closely with experienced technicians to install, troubleshoot, and maintain various material handling equipment, ensuring optimal performance and safety. The ideal candidate will develop skills in mechanical maintenance and electrical troubleshooting while adhering to strict safety protocols. With opportunities for growth and a supportive environment, this position is perfect for those eager to advance their careers in a fast-paced manufacturing setting. Join a company that values your contributions and offers a comprehensive benefits package, including generous paid time off and health insurance.

Benefits

Generous Paid Time Off (PTO)

11 Paid Company Holidays

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Education Assistance

Short-term Disability Coverage

Long-term Disability Coverage

Basic Life/AD&D Insurance

Qualifications

• High school diploma or equivalent required with basic mechanical and electrical knowledge.
• 0-3 years of millwright/mechanical maintenance experience preferred.

Responsibilities

• Install, troubleshoot, and repair material handling equipment with supervision.
• Perform maintenance on conveyors and overhead bridge cranes.

Skills

Mechanical Maintenance

Electrical Knowledge

Welding

Field Service Reporting

Safety Protocol Compliance

Customer Communication

Basic Hand Tools

Teamwork

Education

High School Diploma

Equivalent Military Experience

Tools

Hand Tools

Power Tools

Measurement Instruments

Installation Equipment

Job description

Adaptec Solutions is a top-ten, North American integration partner engineering diverse material handling and automation solutions with lifecycle service support for manufacturing, distribution, and warehousing companies.

JOB SUMMARY

Work with Level IV Lead Field Service Technician on installation, troubleshooting, repair and inspections of conveyors, hoists & cranes and other material handling equipment as required.

JOB DUTIES & RESPONSIBILITIES

• Develop ability to efficiently track a conveyor belt with supervision.
• Develop ability to troubleshoot issues and perform corrective action on material handling equipment with supervision.
• Develop ability to perform overall conveyor maintenance on schedule and as required with supervision.
• Develop ability to repair and inspect overhead bridge cranes.
• Develop ability to use a multi-meter to check fuses, troubleshoot contactors, verify power, troubleshoot 3-phase motors.
• Ability to respond to break down calls 24/7.
• Be able to work 40-50 hours per week or more if needed.
• Act professionally with dignity and respect.
• Ability to communicate clearly and precisely with customers and any other personnel.
• Ability to work within the safety guidelines of customers, Adaptec and OSHA; always operating by the most stringent of safety protocol.
• Develop ability to perform installations, preventative maintenance, and field service repair on material handling equipment with supervision.
• Ability to appropriately document all work performed (i.e. Field Service Reports / inspection and audit forms).
• Preferred basic knowledge of welding tools and processes.
• Develop ability to perform mechanical work including fabricating, welding, and painting.
• Other duties assigned.

SKILLS AND CHARACTERISTICS REQUIRED TO PERFORM THE JOB

• Complete field service reports and expense reports immediately.
• Must be a team player.
• Attendance and punctuality are required.
• Must own basic hand tools.
• Must have a clean driving record and ability to comply with DOT regulations.
• Must be able to pass DOT physical.
• Requires overnight travel for field service work, preventative maintenance visits, equipment installation and troubleshooting.

EDUCATION and/or EXPERIENCE

• High school diploma, or equivalent.
• Zero to three (0-3) years of millwright/mechanical maintenance experience.
• Equivalent military experience.
• Basic mechanical and electrical knowledge.

MENTAL AND VISUAL REQUIREMENTS

High mental and visual attention is required for planning difficult work methods and sequences to obtain size, shape or physical qualities of product. Extremely close visual attention is required (such as making delicate adjustments to control high-speed operations). Very precise muscular control and/or extremely close visual attention required for making delicate adjustments to control mechanical operations.

PHYSICAL ACTIVITIES AND REQUIREMENTS

Ability to stoop, kneel, crouch, crawl, reach, sit, stand, walk, push, pull, lift, use fingers, grasp, feel, talk, and hear. Ability to exert 50 to 100 pounds of force occasionally, and/or 10 to 20 pounds of force constantly to move objects. Ability to lift a minimum of 50 pounds.

ENVIRONMENTAL CONDITIONS

Most work is performed in a typical manufacturing/production environment. However, employee could be subject to adverse environmental conditions such as noise, vibration, hazards (moving mechanical parts), fumes, odors, dust, oils and weather elements.

MACHINES AND EQUIPMENT USED

Ability to use computer/tablet, installation equipment, phone and copier. Daily use of hand tools, measurement instruments (such as indicators, calipers, micrometers, tape measure, scales, etc.). Develop skills to use power tools to include drills, grinders, welders, impact wrenches and more. Develop skills for use/operation of heavy equipment such as forklifts, aerial and scissor lifts.

In compliance with pay transparency requirements, the wage range for this role is $20-$25 an hour. The hourly rate range provided is a general guideline. When extending an offer, Adaptec Solutions considers factors including, but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, health, dental and vision insurance, HSA/FSA accounts, 401(k) match, short-term/long term disability coverage and basic life/AD&D insurance and education assistance.

Adaptec Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer, including disabled and veterans.