Field Service Technician – Hydraulics & Cranes Expert

Hiab; Franklin (IN); On-site; USD 49,593 - 57,859; Full time

Benefits offered by this job

Sign-on Bonus

Health, vision & dental insurance

401(k) with company match

Paid time off & holidays

Tuition reimbursement

Referral program

Company phone/laptop

Job summary

Hiab is seeking a field service professional to perform maintenance and refurbishment on forklifts, cranes and related equipment at Hiab sites or customer locations. The role emphasizes safety, documentation and customer relationships while following Hiab processes.

The candidate should have a high school diploma or equivalent and at least 5 years of mechanical, hydraulic, and electrical experience, with own tools and the ability to troubleshoot problems across multiple system types.

Qualifications

• Ability to obtain and maintain a 1-year DOT Medical Card is required for this position.
• Valid Driver’s License is required; no more than one moving violation in the last year, or two in two years.
• 5+ years of mechanical, hydraulic and electrical operations.

Responsibilities

• Inspect, service and troubleshoot forklifts, knuckle boom cranes, loaders, liftgates, hooklifts, skiploaders and hoists.
• Follow safety rules, working practices and environmental requirements.
• Stay up to date with technical developments via service bulletins and courses when instructed.
• Respond to customer inquiries to maximize satisfaction and follow Hiab guidelines.
• Maintain records and submit daily reports as required.
• Identify sales opportunities and communicate to management.
• Coach junior colleagues and trainees as needed.

Skills

DOT Medical Card

Valid Driver’s License

Mechanical experience

Diagnostics / Troubleshooting

Own tools required

Education

High School diploma or equivalent

Job description

Hiab is seeking a field service professional to perform maintenance and refurbishment on forklifts, cranes and related equipment at Hiab sites or customer locations. The role emphasizes safety, documentation and customer relationships while following Hiab processes.

The candidate should have a high school diploma or equivalent and at least 5 years of mechanical, hydraulic, and electrical experience, with own tools and the ability to troubleshoot problems across multiple system types.