Field Service Technician - HW - Fort Myers

Siemens Healthineers in; Fort Myers (FL); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Siemens Healthineers in Fort Myers is seeking a Field Service Technician - HW to perform preventive maintenance on Varian Medical Systems linear accelerators and imaging systems, ensuring optimal uptime and safety.

You will schedule activities, document work orders, manage parts, and communicate follow-up actions, with a focus on reliability and customer relationships, operating within VMS procedures.

Qualifikationen

• Excellent time management and professional communication with customers.
• Strong ability to build customer relationships through written and verbal skills.
• Frequent use of technical documentation and procedures.
• Basic knowledge of electro-mechanical, pneumatic, hydraulic and plumbing systems.
• Familiar with handheld test equipment like DVM/DMM and oscilloscopes.

Aufgaben

• Proactively perform periodic and preventive maintenance on Linear Accelerators and related equipment.
• Manage daily/weekly schedule to service systems within the region.
• Escalate incidents when needed and request assistance.
• Maintain field service documentation and manage parts and expenses.
• Communicate required follow-up actions to the assigned technician.

Kenntnisse

Time management

Customer communication

Documentation skills

Electro-mechanical

Diagnostics tools

PC-based systems

Tools

Digital Multimeter

Oscilloscope

Handheld test equipment

Jobbeschreibung

Field Service Technician - HW - Fort Myers (Finance)

Field Service Technician - HW - Fort Myers (Finance)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers' equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS.

Job Role:

• Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.
• Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.
• Understand and recognize the need to elevate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.
• Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures.
• Communicate required follow up actions to primary assigned representative.

Minimum Required Skills and Knowledge:

• Excellent time management and professional communication skills both internal to Varian and externally to customers.
• Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills.
• Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field.
• Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope.
• Basic technical experience with micro-computers/PC based systems.