Field Service Technician – Home Remodeling

Power Home Remodeling; New Haven (CT); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Use of company vehicle

Full medical insurance

Dental insurance

Life and disability insurance

401(k) retirement plan

Job summary

Power Home Remodeling in New Haven, CT seeks a Service Technician to diagnose installation issues, plan timelines, and deliver fixes in the field with minimal supervision. You will work on replacements and repairs in windows, doors, siding, roofing, and gutters, leveraging your hands-on construction experience to ensure quality outcomes.

The role emphasizes safety, customer satisfaction, and timely communication.

Qualifications

• High School Diploma required; 2–4 years relevant work experience.
• OSHA 10 and RRP Lead Renovator certifications required or will be obtained on employment.
• Experience in home remodeling/field service.

Responsibilities

• Confirm scheduled services 1–2 days in advance.
• Prepare equipment and materials for appointments.
• Review customer details and requirements.
• Perform services safely and per company standards.
• Complete jobs within designated timeframes.
• Seek ways to improve service delivery and customer satisfaction.
• Escalate issues needing further resolution.

Skills

Time management

Customer service

Organization

Negotiation

Residential construction

Education

High School Diploma

OSHA 10 Certification

RRP Lead Renovator Certification

Job description

Power Home Remodeling in New Haven, CT seeks a Service Technician to diagnose installation issues, plan timelines, and deliver fixes in the field with minimal supervision. You will work on replacements and repairs in windows, doors, siding, roofing, and gutters, leveraging your hands-on construction experience to ensure quality outcomes.

The role emphasizes safety, customer satisfaction, and timely communication.