Field Service Technician — High‑Speed Cash-Handling Expert

gloryglobal; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k with match

Parental leave

Tuition assistance

Bonus opportunities

Job summary

GLORY is seeking a Field Service Technician to be the face of the company, handling on-site service for cash-handling equipment in Chicago. You will troubleshoot, repair, and maintain devices, while managing parts and tools, and staying updated on GLORY equipment changes.

The role emphasizes customer care, independent problem solving, and ongoing field support to ensure equipment performance and client satisfaction.

Qualifications

• Directly manage all aspects of customer service and care with our clients.
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment.
• Track and manage parts/tools.
• Stay abreast of changes in technical and functional elements of GLORY equipment.

Responsibilities

• Directly manage all aspects of customer service and care with our clients.
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment.
• Track and manage parts/tools.
• Stay abreast of changes in technical and functional elements of GLORY equipment.

Job description

GLORY is seeking a Field Service Technician to be the face of the company, handling on-site service for cash-handling equipment in Chicago. You will troubleshoot, repair, and maintain devices, while managing parts and tools, and staying updated on GLORY equipment changes.

The role emphasizes customer care, independent problem solving, and ongoing field support to ensure equipment performance and client satisfaction.