Field Service Technician: Heavy Equipment & Machine Control

Triton Environmental Consultants, Ltd.; Tomball (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Hands-on training

Career growth

Team-focused culture

Health benefits

401(k) retirement program

Leading construction technology

Job summary

SITECH Southeast Texas is hiring a Field Service Technician to install, troubleshoot, service, and support machine control and construction technology systems at customer jobsites. The role blends heavy equipment knowledge with electrical troubleshooting to keep customer equipment performing optimally.

You will diagnose system errors, provide hands-on training, and work with manufacturers to resolve issues while delivering professional customer service on-site.

Qualifications

• Minimum of 1 year of experience with heavy equipment systems and electrical systems.
• Strong mechanical aptitude with the ability to troubleshoot equipment and technical systems.
• Highly organized with strong communication skills and the ability to manage field service assignments and priorities.
• Results-oriented with a strong sense of initiative and a "get it done" attitude.
• Team player who takes ownership and follows through on assignments.
• Naturally curious with a willingness to ask questions and fully understand technical issues.
• Resourceful and creative problem-solver who can evaluate challenges from multiple angles.
• Customer-focused and comfortable providing hands-on support in the field.
• Willingness and ability to learn new technologies, products, and processes.

Responsibilities

• Install, diagnose, troubleshoot, service, and repair machine control systems on heavy equipment
• Use mechanical, electrical, and technical knowledge to diagnose equipment and technology issues
• Provide field service and technical support directly at customer job sites
• Diagnose system errors and technical problems and determine appropriate solutions
• Provide hands-on technical training and guidance to customers
• Document service calls, repairs, and support activities accurately in company systems
• Gather and communicate technical feedback to help improve products, services, and customer support
• Work with internal teams and manufacturers to resolve technical issues
• Assist with developing and maintaining service and support processes
• Deliver professional, responsive customer service during field visits

Skills

Heavy equipment systems

Electrical troubleshooting

Field service

Customer service

Job description

SITECH Southeast Texas is hiring a Field Service Technician to install, troubleshoot, service, and support machine control and construction technology systems at customer jobsites. The role blends heavy equipment knowledge with electrical troubleshooting to keep customer equipment performing optimally.

You will diagnose system errors, provide hands-on training, and work with manufacturers to resolve issues while delivering professional customer service on-site.