Field Service Technician - Heavy Equipment & Diesel

MacAllister Machinery Co.; Michigan; On-site; USD 30,000 - 47,000; Full time

Job summary

MacAllister Machinery Co. seeks a Technician, Union - Rental Field Service to diagnose and repair equipment at customer sites or in the shop. Responsibilities include completing service reports, maintaining safety, and ensuring equipment is ready for service.

The role requires 3–5 years of heavy equipment experience, hydraulics/powertrain knowledge, strong problem-solving skills, and the ability to meet customer needs. CDL may be required; overtime/weekends possible.

Qualifications

• High school diploma or equivalent; vocational diesel repair training preferred.
• 3–5 years of mechanical experience with heavy equipment; hydraulics, powertrain, and electrical systems working knowledge.
• Good decision-making, problem solving, and troubleshooting abilities with understanding of policies and warranty basics.
• Strong customer service skills and ability to meet or exceed customer expectations.
• Commitment to safety and strong knowledge of safety rules; willingness to work overtime/weekends.
• May be required to obtain CDL and possess a good driving record for operating light trucks.

Responsibilities

• Diagnose and repair equipment in shop or at customer sites.
• Prepare and complete service reports including time, parts, and equipment details.
• Maintain customer satisfaction by meeting needs and time constraints while ensuring quality.
• Keep company vehicles, tools, and work areas clean and in good condition.
• Adhere to supervisor directions and safety requirements; safely perform service calls.
• Ensure equipment is cleaned, fluid levels checked, and ready for use.
• Complete shop repair orders and tag equipment properly.
• Occasionally work overtime or weekends as needed.

Skills

Mechanical experience with heavy equip

Hydraulics knowledge

Troubleshooting skills

Safety awareness

Customer service

Teamwork

Flexibility/overtime

Strong communication

Education

High school diploma or equivalent with diesel repair training

Tools

CDL (may be required)

Job description

MacAllister Machinery Co. seeks a Technician, Union - Rental Field Service to diagnose and repair equipment at customer sites or in the shop. Responsibilities include completing service reports, maintaining safety, and ensuring equipment is ready for service.

The role requires 3–5 years of heavy equipment experience, hydraulics/powertrain knowledge, strong problem-solving skills, and the ability to meet customer needs. CDL may be required; overtime/weekends possible.