Field Service Technician - Hatchery & Equipment

Scorpion Therapeutics; Mississippi; On-site; USD 42,000 - 60,000; Full time

Job summary

Scorpion Therapeutics in Mississippi seeks a Field Service Technician to manage hatchery processes and provide on-site electrical/mechanical support for Zoetis devices. The role includes preventive maintenance, after-hours coverage, and training support for customer staff across multiple hatcheries.

The candidate should have an electro/mechanical degree or related poultry science background, with 1–5 years of experience. Travel up to 60-80% is expected, with a focus on safety and clear reporting.

Qualifications

• Bilingual English/Spanish preferred for field support.
• Proven mechanical aptitude and problem-solving ability.
• Strong organizational skills and self-starting work style.
• Ability to think critically and make sound judgments.
• Effective communication with diverse customer teams and levels.
• Basic computer skills: Word, Excel, Outlook.
• Ability to interpret hatchery program results and report them clearly.

Responsibilities

• Manage the Hatchery Inovo Process for Zoetis and run customer service programs.
• Perform scheduled preventive maintenance on electrical/mechanical equipment and biodevices.
• Provide electrical/mechanical support and perform emergency repairs on-site.
• Understand and follow electrical schematics.
• Participate in after-hours territory support and repairs.
• Serve as primary Zoetis Field Service Technician contact for assigned hatcheries.
• Complete required reporting and procedures (visits, contacts, parts usage, certification, maintenance).
• Manage the Inovo process for 3-5 hatcheries and Zoetis operator training for 25+ employees.
• Facilitate vaccine and sanitation prep for Zoetis devices.
• Support Zoetis Process Evaluation Program and report data in Fieldaware system.
• Maintain safety procedures and regular communication with supervisor.

Skills

Bilingual English/Spanish

Mechanical aptitude

Strong organizational skills

Self-starter

Critical thinking

Effective communication

Basic computer skills

Education

Associate or Bachelor's degree in electro/mechanical systems or related

Tools

Word

Excel

Outlook

Job description

Scorpion Therapeutics in Mississippi seeks a Field Service Technician to manage hatchery processes and provide on-site electrical/mechanical support for Zoetis devices. The role includes preventive maintenance, after-hours coverage, and training support for customer staff across multiple hatcheries.

The candidate should have an electro/mechanical degree or related poultry science background, with 1–5 years of experience. Travel up to 60-80% is expected, with a focus on safety and clear reporting.