Field Service Technician: Fuel Cells & On‑Site Diagnostics

PLUG POWER INC; Illinois; Hybrid; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Plug Power Inc. is seeking a Field Service Technician I to support fuel cell systems in Walmart at Belvidere, IL.

The role involves maintenance, diagnostics, and on-site service of fuel cells in electric lift trucks, with emphasis on safety, documentation, and customer interaction. The candidate should have a high school diploma, 3+ years of mechanical/electrical troubleshooting, a valid driver’s license, and the ability to lift 50 lbs.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Must be able to lift 50 pounds on regular basis unassisted.
• Knowledge of lift truck operation and applications is highly preferred.
• Computer and software systems skills: Word, PowerPoint, Excel, Outlook.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
• Maintaining communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Completing administrative duties & documentation (incident reports, service logs, inventory maintenance).
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; represent Plug Power professionally.
• Perform other duties as assigned.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Driver's license

Lift truck knowledge

Computer skills

Education

High school diploma

Tools

Multimeter

Field service tools

Job description

Plug Power Inc. is seeking a Field Service Technician I to support fuel cell systems in Walmart at Belvidere, IL.

The role involves maintenance, diagnostics, and on-site service of fuel cells in electric lift trucks, with emphasis on safety, documentation, and customer interaction. The candidate should have a high school diploma, 3+ years of mechanical/electrical troubleshooting, a valid driver’s license, and the ability to lift 50 lbs.