Field Service Technician (Forklift)

G&W Equipment, Inc.; Kennesaw (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team in Kennesaw. This role involves traveling to customer sites to perform preventative maintenance, troubleshooting, and repairs on forklifts and other powered material handling equipment. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, along with a solid understanding of hydraulic systems. With a focus on customer satisfaction, this position offers a supportive work environment, competitive compensation, and opportunities for career advancement. Join a company that values its employees and fosters a culture of growth and stability.

Benefits

Competitive compensation

Flexible Hours

Company vehicle

401(k) plan with company match

Medical, Dental, and Vision insurance

Short and Long-term Disability

Life Insurance

Qualifications

• Strong mechanical and electrical troubleshooting skills are essential.
• Knowledge of hydraulic systems and previous equipment repair experience required.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical systems independently.
• Provide excellent customer service while onsite at customer facilities.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Hydraulic systems knowledge

Customer service skills

Computer literacy

Education

Valid driver's license

Tools

Tablet

Laptop

Job description

G&W Equipment, Inc., is an authorized dealer and service provider for CAT Lift Trucks, Mitsubishi Forklifts, and Jungheinrich Forklifts. We are a family owned and operated provider of the sales and service of Materials Handling and Aerial Equipment to a variety of industries throughout North Carolina, South Carolina, and Georgia. To learn more, visit our website at www.gwequip.com.

Check out our company video - We Are G&W!

As a Field Service Technician operating out of our Atlanta, GA branch you will be responsible for traveling to customer facilities and performing preventative maintenance, troubleshooting, and repairing forklifts, aerial lifts, and other powered material handling equipment.

Responsibilities include but are not limited to:

• Safely and independently troubleshoot, diagnose and repair mechanical, hydraulic and electrical systems
• Maintain and repair internal combustion and electric powered equipment
• Provide communication and a positive experience to customers while onsite

Qualifications:

• Strong mechanical and electrical troubleshooting skills
• Knowledge and understanding of Hydraulic Systems
• Previous experience evaluating and repairing forklifts, heavy equipment, tractors, automobiles or similar pieces of equipment
• Exceptional customer service skills
• Must be computer literate, able to use tablet and a laptop for field diagnostics and internet resources
• Must have a valid driver’s license with a clean driving record, be able to pass preemployment drug screens, background checks, and physicals.

What We Bring to the Table:

G&W Equipment, Inc. offers stability, career advancement, a positive work environment, and employee referral incentives.

• Competitive compensation and PTO
• Extensive hands-on training and advancement opportunities
• Flexible Hours with the opportunity for overtime
• Company vehicle and uniforms
• Cell phone, tablets and laptops
• 401(k) plan includes a 100% company match up to the first 6% of savings
• Medical (HSA and PPO options), Dental and Vision insurance
• Short and Long-term Disability - No cost to you!
• Life Insurance - company paid with option to purchase more