Field Service Technician (Forklift)

G&W Equipment, Inc.; Atlanta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to join their Atlanta branch. In this dynamic role, you will travel to customer sites to perform preventative maintenance, troubleshoot, and repair a variety of powered material handling equipment. This position offers the opportunity to work independently while ensuring customer satisfaction through exceptional service. With competitive compensation, extensive training, and a supportive work environment, this is a fantastic opportunity for those looking to advance their careers in the equipment service industry. If you have strong mechanical skills and a passion for helping customers, we want to hear from you!

Benefits

competitive compensation

flexible hours

401(k) plan with company match

medical, dental, and vision insurance

company vehicle

cell phone and tablets

short and long-term disability insurance

life insurance

Qualifications

• Strong mechanical and electrical troubleshooting skills required.
• Must be computer literate and have a valid driver’s license.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems.
• Provide excellent customer service while onsite.

Skills

mechanical troubleshooting

electrical troubleshooting

hydraulic systems knowledge

customer service skills

computer literacy

Education

valid driver’s license

Tools

tablet

laptop

Job description

G&W Equipment, Inc., is an authorized dealer and service provider for CAT Lift Trucks, Mitsubishi Forklifts, and Jungheinrich Forklifts. We are a family-owned and operated provider of the sales and service of Materials Handling and Aerial Equipment to a variety of industries throughout North Carolina, South Carolina, and Georgia. To learn more, visit our website at www.gwequip.com.

Check out our company video - We Are G&W!

As a Field Service Technician operating out of our Atlanta, GA branch, you will be responsible for traveling to customer facilities and performing preventative maintenance, troubleshooting, and repairing forklifts, aerial lifts, and other powered material handling equipment.

Responsibilities include but are not limited to:

• Safely and independently troubleshoot, diagnose, and repair mechanical, hydraulic, and electrical systems.
• Maintain and repair internal combustion and electric-powered equipment.
• Provide communication and a positive experience to customers while onsite.

Qualifications:

• Strong mechanical and electrical troubleshooting skills.
• Knowledge and understanding of hydraulic systems.
• Previous experience evaluating and repairing forklifts, heavy equipment, tractors, automobiles, or similar pieces of equipment.
• Exceptional customer service skills.
• Must be computer literate, able to use a tablet and a laptop for field diagnostics and internet resources.
• Must have a valid driver’s license with a clean driving record, and be able to pass pre-employment drug screens, background checks, and physicals.

What We Bring to the Table:

• Competitive compensation and PTO.
• Extensive hands-on training and advancement opportunities.
• Flexible hours with the opportunity for overtime.
• Company vehicle and uniforms.
• Cell phone, tablets, and laptops.
• 401(k) plan includes a 100% company match up to the first 6% of savings.
• Medical (HSA and PPO options), dental, and vision insurance.
• Short and long-term disability - no cost to you!
• Life insurance - company paid with option to purchase more.