Field Service Technician — Fleet Uptime & Training

VetJobs; San Francisco (CA); On-site; USD 95,000 - 127,000; Full time

Job summary

General Motors in San Francisco is seeking a Field Service Technician to support vehicle fleet readiness, diagnostics, repairs, and software/hardware updates. You will work closely with Engineering, Operations, and supply chain teams to minimize downtime and ensure field performance.

The role requires hands-on diagnostic and repair skills, strong documentation, and the ability to train and coach newer technicians.

Qualifications

• Hands-on experience diagnosing, repairing, and maintaining vehicles in a service, fleet, field, or similar technical environment.
• Ability to interpret symptoms, identify root causes, and complete repairs accurately and efficiently.
• Strong attention to detail and commitment to complete, timely service documentation.
• Ability to collaborate effectively with Engineering, Operations, supply chain, headquarters, and external service partners.
• Clear written and verbal communication skills, including the ability to communicate technical information to varied audiences.
• Safety-first mindset and willingness to follow established procedures and controls.
• Ability to learn new vehicle systems, tools, software, hardware, and service processes.
• Willingness and ability to travel up to 50% of the time.

Responsibilities

• Accurately diagnose vehicle concerns and create complete repair orders documenting the diagnosis, work performed, repair procedures, and parts required.
• Maintain, update, and repair fleet vehicles to keep them operational while minimizing vehicle downtime.
• Assist Engineering with fleet software updates, hardware updates, retrofits, and other vehicle improvement activities.
• Travel as needed for vehicle retrofits, technician training, new-site launches, and general market support.
• Create, maintain, and continuously improve training materials, work instructions, troubleshooting guides, process documentation, and other service resources.

Skills

Diagnostics

Repair skills

Documentation

Communication

Safety mindset

Travel readiness

Education

High School/GED

Job description

General Motors in San Francisco is seeking a Field Service Technician to support vehicle fleet readiness, diagnostics, repairs, and software/hardware updates. You will work closely with Engineering, Operations, and supply chain teams to minimize downtime and ensure field performance.

The role requires hands-on diagnostic and repair skills, strong documentation, and the ability to train and coach newer technicians.