Field Service Technician—Equipment Repair & Install

BradyPLUS

Upper Marlboro (MD)

On-site

USD 26,000 - 37,000

Full time

5 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement

Job summary

BradyPLUS seeks a Service Technician to maintain, repair, and install equipment, representing the company professionally and safely. The role requires strong mechanical skills, customer service expertise, and the ability to work both independently and with teams to ensure high-quality service.

The position emphasizes on-site work, adherence to safety guidelines, and precise documentation of service activities.

Qualifications

Minimum of 3 years in a mechanical or technical repair role.
High school diploma or equivalent required.
Valid driver's license in good standing.
Strong mechanical aptitude with diagnostic and repair experience.
Ability to read and interpret diagrams, instructions, and electrical schematics.
Knowledge of electronic circuitry.
Proficiency in Microsoft Office Suite, P21, internet-based tools, and Salesforce Service

Responsibilities

Perform on-site installation, repairs, maintenance, and testing of equipment daily.
Diagnose technical issues and determine appropriate solutions.
Repair all floor and carpet care equipment sold by the company, as well as other makes and models when applicable.
Label and repair all machines brought into the Service Center.
Perform preventative maintenance when applicable.
Complete and submit detailed service reports daily.
Maintain accurate records of work completed and parts used.
Document processes and procedures as needed.
Engage with customers professionally to assess and fulfill their service needs.