Field Service Technician: Equipment Repair & Install

Aramark Correctional Services; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Aramark is seeking a Service Technician - SBE to repair and recondition equipment at profit centers or customer sites. You will diagnose mechanical, electrical, and plumbing issues, install equipment for accounts, and assist customers in resolving questions or problems with the equipment.

Responsibilities include visiting customers, making repairs to restore operation, maintaining equipment with decanter exchanges and brewer cleaning, documenting service calls and invoices, and ensuring safety

Qualifications

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Willingness to learn how to connect equipment to water sources, add lines and drainage.
• Willingness to work with copper, braided and PEX lines; typically 6–12 months of experience or vocational training.
• Ability to read and write in English; effective communication and customer service skills.
• Valid driver’s license and acceptable driving record.
• Physical demands including lifting, bending, pushing, pulling, and standing; PPE may be required.

Responsibilities

• Investigate operating difficulties of equipment and diagnose problems.
• Repair or adjust equipment to restore operation.
• Clean and maintain equipment on site, including decanters exchange and brewer cleaning.
• Document closing calls, invoice completion, asset verification and required customer documentation.
• Repair and refurbish equipment; maintain spare parts levels.
• Accurately record work completed in the company mobile device.
• Maintain good relationships with customers and project a positive image.
• Perform scheduled and unscheduled service activities including emergency service calls and preventative maintenance.
• Keep service area and vehicle clean; follow safety guidelines and PPE.

Skills

Customer service

Communication

English literacy

Physical stamina

Education

High School Diploma or GED

Job description

Aramark is seeking a Service Technician - SBE to repair and recondition equipment at profit centers or customer sites. You will diagnose mechanical, electrical, and plumbing issues, install equipment for accounts, and assist customers in resolving questions or problems with the equipment.

Responsibilities include visiting customers, making repairs to restore operation, maintaining equipment with decanter exchanges and brewer cleaning, documenting service calls and invoices, and ensuring safety