Field Service Technician (Entry Level)

Fives Intralogistics; Cleveland (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Life insurance

STD (short-term disability)

LTD (long-term disability)

401(k) match

Paid time off

Paid holidays

Tuition reimbursement

Training and development

Company social events

Work-life balance

Job summary

Fives North American Combustion, Inc. is hiring a full-time Field Service Technician to join our team in Cuyahoga Heights, OH. The role supports engineers on field service projects, providing electrical and mechanical troubleshooting and installation assistance across diverse industrial systems.

Successful candidates will have at least 3 years in industrial process control, repair or commissioning experience, and be willing to relocate to Cleveland for training. Travel up to 80% is required.

Qualifications

• Minimum of 3 years of experience in an industrial process control or related field.
• Electrical competency required; training will be provided.
• Associate degree in electrical, mechanical, or instrumentation technology preferred.
• Candidates must be willing to relocate to Cleveland to complete training.

Responsibilities

• Assist Engineers onsite as the second technician to support more complex service work.
• Work under supervision while developing skills for solo service on smaller, more basic jobs.
• Provide electrical and mechanical support during equipment troubleshooting or commissioning.
• Assist with fuel train assembly, testing, and other shop tasks when not in the field.
• Join site crews during component and electrical installation stages to gain experience and help free up Engineers.
• Support external and internal sales opportunities.

Skills

Electrical troubleshooting

Mechanical aptitude

Reading drawings

BOMs for costing

Education

Associate degree in electrical, mechanical, or instrumentation technology

Job description

FIVES NORTH AMERICAN COMBUSTION, INC.

Fives North American Combustion (HQ: Cleveland) is a dynamic subsidiary of the renowned Fives Group (HQ: Paris). Boasting over 100 years of groundbreaking contributions to industrial combustion, we stand at the forefront of thermal process engineering and manufacturing across the globe. From designing and manufacturing cutting‑edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Our fusion of innovative energy and expertise yields unparalleled technology, breakthrough products and performance‑enhancing solutions. Fueling our success is a firm belief in innovation through collaboration. At Fives, we are driven by a common calling, to prove that industry can do it! Join us as we work together to make industry an answer to technological, environmental, social, and economic challenges of our time and to make your career an adventure in shaping the future of industrial excellence. Fives North American Combustion, Inc. is hiring a full-time Field Service Technician to join our team in Cuyahoga Heights, OH.

At Fives, we all have a part to play in achieving our common mission. Your role will be:

• Assist Engineers onsite as the second technician to support more complex service work
• Work under supervision while developing skills for solo service on smaller, more basic jobs
• Provide electrical and mechanical support during equipment troubleshooting or commissioning
• Assist with fuel train assembly, testing, and other shop tasks when not in the field
• Join site crews during component and electrical installation stages to gain experience and help free up Engineers
• Support external and internal sales opportunities

• Availability to travel, up to 80%
• Work experience with equipment troubleshooting or commissioning
• Demonstrated hands‑on mechanical and electrical system work
• Understanding of reading drawings and developing BOMs for costing
• Electrical competency required; will receive training
• Multi‑role flexibility with willingness to learn and assist in shop and field
• Minimum of 3 years of experience in an industrial process control or directly related field
• Associate degree in electrical, mechanical, or instrumentation technology preferred
• Candidates must be willing to relocate to Cleveland to complete training.

Benefits

• Comprehensive benefits package featuring coverage for the majority of health insurance premiums, along with company‑paid life insurance, short‑term disability (STD), and long‑term disability (LTD)
• 401(k): 6% match and immediate vesting
• Paid vacation, sick and volunteer time
• 12 paid holidays
• Parental leave
• Tuition reimbursement
• Training and development
• Company social events
• Work/life balance
• … and more!

Why come to Fives North American Combustion?

We are visionaries, challengers, collaborators and relationship-builders. We are passionate and proud of our history, products and services. We take care of each other, our customers, and our communities simply because it is the right thing to do.

Collectively, we solve problems for companies around the world and offer the highest quality products and services to make our customers and our workforce successful. Our team is made up of motivated, intelligent and engaged creators who work hard, play hard, and are committed to minimizing the environmental impact of fossil fuels.

Industry can do it with you!