Field Service Technician (Entry Level)

Fives; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with 6% match

Paid vacation and holidays

Tuition reimbursement

Training and development

Work/life balance

Job summary

Fives is looking for a full-time Field Service Technician in Cleveland, OH. In this role, you will support Engineers onsite and assist with service work, providing both electrical and mechanical support. Ideal candidates will have experience in industrial process control and can travel extensively.

The position features a comprehensive benefits package, including health insurance, 401(k) with match, paid time off, and training opportunities.

Qualifications

• Minimum of 3 years of experience in an industrial process control or related field.
• Availability to travel, up to 80%.
• Understanding of reading drawings and developing BOMs for costing.

Responsibilities

• Assist Engineers onsite as the second technician for complex service work.
• Provide electrical and mechanical support during equipment troubleshooting.
• Join site crews during component and electrical installation stages.

Skills

Equipment troubleshooting

Mechanical and electrical system work

Multi-role flexibility

Education

Associate degree in electrical, mechanical, or instrumentation technology

Job description

Position Summary

Fives North American Combustion, Inc. (HQ: Cleveland) is hiring a full‑time Field Service Technician to join our team in Cuyahoga Heights, OH.

Responsibilities

• Assist Engineers onsite as the second technician to support more complex service work
• Work under supervision while developing skills for solo service on smaller, more basic jobs
• Provide electrical and mechanical support during equipment troubleshooting or commissioning
• Assist with fuel train assembly, testing, and other shop tasks when not in the field
• Join site crews during component and electrical installation stages to gain experience and help free up Engineers
• Support external and internal sales opportunities

Qualifications

• Availability to travel, up to 80%
• Work experience with equipment troubleshooting or commissioning
• Demonstrated hands‑on mechanical and electrical system work
• Understanding of reading drawings and developing BOMs for costing
• Electrical competency required; will receive training
• Multi‑role flexibility with willingness to learn and assist in shop and field
• Minimum of 3 years of experience in an industrial process control or directly related field
• Associate degree in electrical, mechanical, or instrumentation technology preferred
• Candidates must be willing to relocate to Cleveland to complete training

Benefits

• Comprehensive benefits package featuring coverage for the majority of health insurance premiums, along with company‑paid life insurance, short‑term disability (STD), and long‑term disability (LTD)
• 401(k): 6% match and immediate vesting
• Paid vacation, sick, and volunteer time
• 12 paid holidays
• Parental leave
• Tuition reimbursement
• Training and development
• Company social events
• Work/life balance
• … and more!