Field Service Technician - Dallas, TX

Bridgeview IT; Dallas (TX); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative consulting firm is seeking a Field Service Technician to provide hands-on technical support for local clients. This role involves structured cabling, hardware setup, and troubleshooting in a remote-based environment. The ideal candidate will have a strong background in networking hardware and excellent communication skills. You will be part of a dynamic team that values collaboration while working independently. Join a company that prioritizes exceptional benefits and a supportive work culture, allowing you to thrive in your career while making a significant impact on technology solutions for businesses.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Life Insurance

Short & Long-Term Disability

Paid Calm App Subscription

Cashback through Vendors

Qualifications

• 2+ years of hands-on experience with structured cabling or networking hardware.
• Strong troubleshooting skills and effective customer interaction.

Responsibilities

• Perform structured cabling installations and fiber cable extensions.
• Rack and stack networking hardware including routers and switches.
• Provide customer-facing troubleshooting and support services.

Skills

Structured Cabling

Networking Hardware

Troubleshooting Skills

Microsoft Office

Fiber Optic Cabling

Client-Facing Communication

Technical School Degrees/Certifications

Education

Technical School Degree

Tools

Ticketing System Software

Job description

BridgeView is currently seeking a Field Service Technician for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.

TITLE: Field Service Technician

LOCATION: Dallas, TX area (driving to client locations within a 100 mile radius)

BENEFITS: Medical, Dental & Vision, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).

OVERVIEW
The Field Service Technician provides hands-on technical support for local field dispatches. This role is remote-based, with technicians working from home and servicing local clients. Field Service Technicians will perform structured cabling, fiber cable extensions, hardware racking and stacking, and network access control tasks.

RESPONSIBILITIES

• Perform structured cabling installations and fiber cable extensions
• Rack and stack networking hardware, including routers, switches, firewalls, and WiFi access points
• Support audio/video equipment, laptops, low-voltage cabling, telecom devices, and physical security systems
• Use ticketing system software to receive and complete dispatch tickets
• Communicate and document work using Microsoft Office
• Provide customer-facing troubleshooting and support services
• Work independently within a designated area while collaborating with a larger remote team

REQUIRED SKILLS

• 2+ years of hands-on experience with structured cabling or networking hardware
• Strong troubleshooting skills and ability to interact with customers effectively
• Proficiency with Microsoft Office for documentation and communication
• Experience with fiber optic cabling and network access control is preferred
• Prior field service experience is preferred, working in fields such as telecommunications, data centers, or managed service providers
• Methodical troubleshooting approach with attention to detail
• Strong client-facing communication skills
• Technical School degrees and certifications are a plus

BENEFITS
BridgeView makes it easy to say “yes” to joining our team by providing exceptional benefits, with national Medical, Dental, Vision, Teladoc, and Life Insurance coverage effective on the first of the month from your date of hire. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more).

ABOUT BRIDGEVIEW
BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView's tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.

BridgeView. Within Sight.

We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.