Field Service Technician: Construction Equipment

Ascendum-Machinery; Conway (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Ascendum Machinery is seeking a Field Service Technician to promptly repair and maintain construction equipment at customer sites, adhering to established procedures while fostering solid customer and coworker relationships.

The role requires wage compliance with FLSA non-exempt status, travel up to 100%, and a commitment to safety training, On-site work with company tools, and DOT requirements. Strong mechanical and communication skills are essential.

Qualifications

• Trade school completion in appropriate field.
• Proficiency with Word, Excel, and Outlook (Microsoft products).
• Ability to communicate with customers and co‑workers positively and clearly.
• Knowledge of OSHA/ MSHA/ Ascendum safety requirements.

Responsibilities

• Repair and service machinery for complete customer satisfaction.
• Maintain, safely operate, and care for assigned service truck and company tools.
• Keep up-to-date with safety, product training, and service goals.
• Complete assigned work with minimal re-work.
• Work without direct supervision.
• Use Ascendum tools and service equipment safely.
• Order parts through Ascendum Parts as needed.
• Follow all safety requirements at all times.
• Complete required paperwork and maintain records/photos as required.
• Leave the work location clean or better after job completion.
• Meet DOT requirements (physical, medical card, safety regs).
• Participate in training and development programs as needed.

Skills

Trade school

Customer service

Communication

Mechanical aptitude

Education

Trade school diploma

Job description

Ascendum Machinery is seeking a Field Service Technician to promptly repair and maintain construction equipment at customer sites, adhering to established procedures while fostering solid customer and coworker relationships.

The role requires wage compliance with FLSA non-exempt status, travel up to 100%, and a commitment to safety training, On-site work with company tools, and DOT requirements. Strong mechanical and communication skills are essential.