Field Service Technician - Commercial Kitchen Equipment

Tech24; Dallas (TX); On-site; USD 73,000 - 87,000; Full time

Benefits offered by this job

Weekly Pay

Port to Port Pay

Company vehicle

Gas card

Uniforms provided

Phone provided

Paid time off

Paid holidays

Birthday off

Medical, dental, vision

Short-term disability

401(k) with match

EAP

Job summary

United Service Technologies – A Tech24 Company in Dallas, TX is seeking a Foodservice (Hot-Side) Technician to diagnose, maintain, and repair commercial cooking equipment at customer sites. This role requires strong troubleshooting, mechanical aptitude, and a commitment to delivering excellent customer service.

Technicians work independently in the field, ensuring kitchen equipment operates safely and efficiently to minimize downtime and support business continuity.

Qualifications

• 3–5+ years of experience diagnosing, troubleshooting, and repairing commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, combi-ovens, mixers, dishwashers, hot cases, etc.)
• Valid driver’s license with a clean driving record
• Strong gas and/or electric troubleshooting experience
• Solid understanding of mechanical systems and electrical components
• Excellent customer service and communication skills
• Ability to work independently with minimal supervision
• Ability to lift up to 50+ lbs and work in varying indoor/outdoor conditions
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, combi-ovens, mixers, dishwashers, hot cases, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Test components and verify proper operation after repairs
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities
• Participate in on-call rotation as assigned

Skills

Troubleshooting

Mechanical aptitude

Customer service

Communication

Tools

Hand tools

Diagnostic tools

Job description

United Service Technologies – A Tech24 Company in Dallas, TX is seeking a Foodservice (Hot-Side) Technician to diagnose, maintain, and repair commercial cooking equipment at customer sites. This role requires strong troubleshooting, mechanical aptitude, and a commitment to delivering excellent customer service.

Technicians work independently in the field, ensuring kitchen equipment operates safely and efficiently to minimize downtime and support business continuity.