Field Service Technician- Central Region

Atlas Copco; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

401(k) with company match

Maternity & Paternity Leave

Gym & Education Reimbursements

Inclusive culture and career growth

Job summary

Atlas Copco is seeking a Field Service Technician to join our team in Ohio. You will travel to customer sites within your region to install, commission, calibrate, and maintain Atlas Copco tooling systems.

You will troubleshoot, program, and repair equipment, coordinate travel, and communicate effectively with customers and internal teams. A valid driver’s license, a high school diploma, and a proactive service mindset are required.

Qualifications

• Must be able to travel up to 60% locally and 40% nationally.
• Excellent customer service and communication across all levels of an organization.
• Proficient with IT, MS Office, and networking/wireless communication.
• Ability to work independently and as part of a team.
• Strong troubleshooting, problem solving, and technical problem summaries.

Responsibilities

• Provide on-site technical support, installations, commissioning, maintenance, and calibrations.
• Travel to customer sites within the region to support Atlas Copco equipment.
• Coordinate service schedules and travel logistics.
• Troubleshoot, program, and repair equipment hands-on.
• Share knowledge, reinforce best practices, and work with cross-functional teams.
• Respond to emergency field repairs and provide timely reporting of activities.

Skills

Travel readiness

Customer service

Communication

Teamwork

IT proficiency

MS Office

Networking/wireless

Independent work

Education

High School Diploma or GED

Tools

MS Office

Job description

Your role

Are You Our Next Field Service Technician?

Do you thrive on solving problems, tackling challenges under pressure, and delivering exceptional results? If so, we’re looking for a Field Service Technician to join our team and make a meaningful impact!

In this role, you will act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems and travel to provide world class technical support onsite at our customers in your dedicated region. You will travel to customer sites to perform various tasks that could include new installations, commissioning, preventative maintenance, or calibrations on our tools and assembly systems, all while working under minimum supervision. You will also provide service coordination, cross‑functional knowledge sharing, and team member support.

Here’s How You’ll Make An Impact

• Build strong relationships with your customers and assist with any issues that may arise
• Create detailed reports and capture costs through timely administrative work
• Perform hands‑on troubleshooting, programming, and repairs
• Reinforce the correct operation and “Best Practices” of Atlas Copco equipment to our customers
• Willing and able to respond and travel to emergency field repair of Atlas Copco equipment
• Coordinate your travel schedule and accommodations to visit customer sites
• Interface with customers externally within your region, as well as internally within our own company.

You will report directly to the Regional Team Leader and support customers in the Central region. Candidates will ideally reside in Ohio.

To succeed, you will need

• Ability to travel up to 60% locally and 40% nationally- this will be regionally dependent
• Ability to work flexible work schedule
• At least 2-3 years of experience with mechanical and electrical troubleshooting
• Customer service excellence and ability to communicate across all levels of an organization
• IT, MS Office products, and networking or wireless communication proficiency
• Ability to work independently, and as part of a team
• Ability to summarize technical problems and resolutions
• Have an interest and passion in furthering knowledge of industrial tooling
• A High School Diploma or GED is required
• Have a valid US Driver’s License
• Ability to lift and carry up to 60 lbs

In return, we offer

At Atlas Copco, We Know That Work Is More Than Just a Job. Here’s What We Offer To Keep You Happy, Healthy, And Inspired

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
• Financial Security: 401(k) with up to 6% company match.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case‑by‑case basis.

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