Field Service Technician - Casino Gaming Machines (Durant)

Castle Hill Gaming; Durant (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Castle Hill Gaming is seeking a Field Service Technician to diagnose, repair, and perform preventive maintenance on electronic gaming machines and related equipment. The role requires travel to client sites and near- Durant, OK, with a focus on ensuring uptime and compliance.

The candidate should have at least a High School diploma, 2+ years of technical/electrical experience, and a valid driver’s license. Proficiency with computers, Microsoft Office, and strong troubleshooting skills are

Qualifications

• High School diploma or equivalent
• 2+ years technical/electrical experience
• Qualified to operate a motor vehicle and possess a valid driver’s license
• General knowledge of computers and electronics
• Ability to safely clean and maintain equipment
• Ability to troubleshoot
• Experience with Microsoft Office (Word, Excel, Outlook)
• Ability to plan, organize, and have attention to detail; adaptable and flexible
• Competent interpersonal, oral and written communication & presentation skills
• Ability to work with minimal supervision
• Operate in a team environment working with other team members to complete tasks
• Ability to work varied shifts and overtime as required
• Must be able to successfully pass a background investigation
• Must be able to obtain and maintain a tribal gaming license
• Daily travel is expected in this role
• You need to live within 30 minutes of Durant, OK.

Responsibilities

• Performs diagnostic checks, maintenance and repairs to all Castle Hill Gaming equipment
• Provides basic repair and maintenance to servers and associated equipment
• Performs preventive maintenance on machines (clean, tighten loose hardware and secure loose wiring)
• Plans and schedules appointments to perform preventive maintenance at the convenience of the customer (Both Internal and External)
• Conducts installation of equipment and software during upgrades and installs
• Records maintenance and repair actions in approved reporting software
• Finds out about ongoing jurisdictional changes, upgrades and modifications and reports them to all appropriate Castle Hill Gaming departments
• Performs other duties as assigned

Skills

Troubleshooting

Technical/electrical experience

Driver's license

Computers & electronics

Microsoft Office

Teamwork

Education

High School diploma or equivalent

Tools

A+ certification

N+ certification

Microsoft certification

Cisco certification

Job description

Castle Hill Gaming is seeking a Field Service Technician to diagnose, repair, and perform preventive maintenance on electronic gaming machines and related equipment. The role requires travel to client sites and near- Durant, OK, with a focus on ensuring uptime and compliance.

The candidate should have at least a High School diploma, 2+ years of technical/electrical experience, and a valid driver’s license. Proficiency with computers, Microsoft Office, and strong troubleshooting skills are