Field Service Technician — Cash-Handling Equipment

GLORY; Charlotte (NC); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health insurance

Paid Parental Leave

Annual Bonus

Company vehicle/insurance

Job summary

Glory Global Solutions, Inc. is seeking a Field Service Technician to manage customer service at client sites and independently troubleshoot high-speed cash-handling equipment.

The role includes installing, upgrading, and repairing systems, while maintaining open communication with customers throughout service events. Applicants should have electro-mechanical training, 3–5 years in technical field service, and a valid driver’s license.

Qualifications

• Experience diagnosing and repairing electro-mechanical systems.
• Strong customer service and communication skills.
• Proficiency with electrical schematics and diagrams.

Responsibilities

• Ensure overall customer satisfaction at sites.
• Diagnose system problems and perform repairs.
• Keep customers updated on maintenance progress.
• Install machines and apply hardware/software upgrades as needed.
• Adhere to safety policies and complete EH&S training.

Skills

Customer service

Communication

Troubleshooting

Electrical schematics

Autonomy

Driver’s license

Education

Electro-mechanics / Electrical engineering studies

Certificates in mechanics / electronics / automation

Tools

Microsoft Office

Job description

Glory Global Solutions, Inc. is seeking a Field Service Technician to manage customer service at client sites and independently troubleshoot high-speed cash-handling equipment.

The role includes installing, upgrading, and repairing systems, while maintaining open communication with customers throughout service events. Applicants should have electro-mechanical training, 3–5 years in technical field service, and a valid driver’s license.