Field Service Technician: Cash Automation & On-Call

Quality Data Systems; Wilmington (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO & Sick Time

Chaplaincy & Employee Care

Retirement plan with company match

Professional development

Job summary

Quality Data Systems (QDS) is seeking a Field Service Technician to install, maintain, and repair cash automation equipment within a 100-mile radius of Wilmington, NC. You’ll travel Monday–Friday and support clients with a focus on service excellence and reliability.

Ideal candidates have hands-on experience with cash automation and related equipment, a strong work ethic, and the ability to work independently.

Qualifications

• High school diploma required; associate degree preferred.
• 1+ years of experience as a field service technician preferred.
• NCR Certification / OEM ATM/ITM certification a plus.
• Must have a valid driver's license and clean driving record.
• Must pass background check and drug test.

Responsibilities

• Bring live and troubleshoot ATMs, ITMs, TCRs, Currency Discriminators, and Coin machines.
• Upgrade software and hardware.
• Diagnose system complications and perform repairs.
• Perform preventative maintenance.
• Communicate effectively with QDS team members and customers.

Skills

People person

Strong communication

Self-starter

Education

High school diploma

Associate degree preferred

NCR/OEM ATM/ITM certification a plus

Tools

NCR Certification

ATM/ITM certification

Job description

Quality Data Systems (QDS) is seeking a Field Service Technician to install, maintain, and repair cash automation equipment within a 100-mile radius of Wilmington, NC. You’ll travel Monday–Friday and support clients with a focus on service excellence and reliability.

Ideal candidates have hands-on experience with cash automation and related equipment, a strong work ethic, and the ability to work independently.