ATM & Cash Automation Field Technician

Quality Data Systems, Inc.; Raleigh (NC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance (

Generous PTO & Sick Time

Chaplaincy & Employee Care

Retirement plan with company match

Professional development and growth

Job summary

Quality Data Systems, Inc. is seeking an Entry level Field Service Technician based near Raleigh, NC. You will install, maintain, and repair cash automation equipment across a 100‑mile radius from your home base, with on‑call evening/weekend shifts as needed.

The role requires a high school diploma (associate preferred) and 1+ year of field service experience. A valid driver’s license, strong communication, and customer-facing skills are essential for success at QDS.

Qualifications

• High school diploma required; associate degree preferred.
• 1+ years of experience as a field service technician preferred.
• NCR/ATM certification a plus (Hyosung, NCR, Diebold, etc.).
• People person with strong relationship-building skills.

Responsibilities

• Bring live and troubleshoot ATMs, ITMs, TCRs, Currency Discriminators, and Coin machines.
• Upgrade software and hardware.
• Diagnose system complications and perform repairs.
• Perform preventative maintenance.
• Communicate effectively with QDS team members and customers.

Skills

Customer service

Independent worker

Strong communication

Driver's license

Education

High school diploma

Associate degree

Tools

NCR Certification

Job description

Quality Data Systems, Inc. is seeking an Entry level Field Service Technician based near Raleigh, NC. You will install, maintain, and repair cash automation equipment across a 100‑mile radius from your home base, with on‑call evening/weekend shifts as needed.

The role requires a high school diploma (associate preferred) and 1+ year of field service experience. A valid driver’s license, strong communication, and customer-facing skills are essential for success at QDS.