Field Service Technician - Bathware Repairs (Travel)

American Bath Group; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

American Bath Group is seeking Field Service Technicians based in the Northeast to provide dependable repair coverage across assigned regional territories. The role involves diagnosing issues, completing finish-sensitive repairs, and leaving customers confident in the workmanship.

The position requires traveling regionally with overnight stays as needed, maintaining tools and inventory, and documenting work with notes, photos, and customer sign-off to ensure quality and closure.

Qualifications

• Hands-on repair craftsmanship with strong troubleshooting ability.
• Experience owning a mobile, field-service workload with limited daily supervision.
• Professional customer communication and ability to manage difficult conversations.
• Valid, unrestricted driver''s license and driving record.

Responsibilities

• Diagnose product and service issues and select the appropriate repair path.
• Perform hands-on repairs using approved tools and materials.
• Plan daily routes and travel across the regional territory with overnight stays when needed.
• Document each job with notes, photos, and customer sign-off.

Skills

Hands-on repair craftsmanship

Troubleshooting

Customer communication

Mobile field-service workload

Documentation

Driver's license

Tools

Power tools

Job description

American Bath Group is seeking Field Service Technicians based in the Northeast to provide dependable repair coverage across assigned regional territories. The role involves diagnosing issues, completing finish-sensitive repairs, and leaving customers confident in the workmanship.

The position requires traveling regionally with overnight stays as needed, maintaining tools and inventory, and documenting work with notes, photos, and customer sign-off to ensure quality and closure.