Field Service Technician (Atlanta, GA)

ThermalWorks; Atlanta (GA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fast-paced entrepreneurial culture

Flexible work environment

Growth and travel opportunities

Job summary

ThermalWorks is looking for a dedicated Field Service Technician in Atlanta, GA. This full-time position involves working directly with contractors on equipment startup and service, requiring 50% travel. Ideal candidates will have HVAC knowledge, good communication skills, and the ability to troubleshoot mechanical systems.

Enjoy a flexible, innovative work environment with growth opportunities and a culture of excellence.

Qualifications

• Foundational knowledge in HVAC required.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.
• Ability to read drawings at a basic level.

Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality control for the installation of Thermal Works products.
• Provide technical support for troubleshooting and repair of thermal works equipment.

Skills

HVAC knowledge

Agile and professional demeanor

Strong communication skills

Circuit analysis and troubleshooting

Hydronic systems knowledge

Education

608 EPA certification

Job description

ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. The Field Service Technician role involves traveling 50% of the time within the United States to provide on‑site service.

We are looking for someone who is detail‑oriented, goal‑oriented, with a foundational knowledge in HVAC and good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.

ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. We offer flexibility and endless growth opportunities.

Key Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on‑site quality control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaborate with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.
• Travel 50% of time within the United States.

Education & Experience

• 608 EPA certification.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.

Specific Skills & Abilities

• Baseline circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understanding refrigeration theory as well as hands‑on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Ability to read drawings at a basic level.
• Ability to lift up to 50 lb continuously throughout the day.

Benefits

• Fast‑paced, entrepreneurial culture focused on innovation.
• Flexible, autonomous work environment.
• Culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change‑makers having a significant impact on people and the planet.

Position: Field Service Technician

Full‑Time or Part‑Time: Full‑time

Reports to: Director of Service

Locations: Atlanta, GA (Remote) with 50% travel requirement