Field Service Technician - Agricultural & Turf Equipment

Flint Equipment Co; Sylvester (GA); On-site; USD 48,000 - 72,000; Full time

Job summary

Flint Equipment Company in Sylvester, GA is seeking a Field Service Technician to perform on-site diagnostics, repairs and maintenance on John Deere and related equipment. This full-time role requires independent work in the field and strong customer interaction.

You will diagnose complex issues, service agricultural, turf, construction and forestry equipment, and support parts and service programs while upholding safety and quality standards. CDL preferred.

Qualifications

• 4+ years of experience performing service repairs.
• Outstanding interpersonal and customer service skills.
• Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures.
• Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf/construction and forestry equipment.
• Ability to use Service Advisor and basic computer functions.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Proficient oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• Advanced or Master Service Technician certification preferred.
• High School Diploma or equivalent experience required; Associates degree preferred.
• Valid driver’s license is required; CDL (Commercial Driver’s License) preferred; driving record must meet CDL and company driving requirements.
• Fork lift license preferred.

Responsibilities

• Performs complex on-site diagnostics and repairs on agricultural and turf/construction and forestry equipment and established products.
• Participates in Service EDUCATE Training programs.
• Supports customer clinics.
• Reviews and explains maintenance, repair or other service concerns with the customer and documents on work order.
• May promote and sell dealer service programs directly to customers.
• May establish and implement stocking processes with Parts to maintain seasonal inventory.
• Maintains current knowledge of John Deere and competitive products.
• Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment.
• Follows safety rules and performs reports and forms.
• Accounts for all time on a time card and material used.

Skills

4+ years experience

Customer service

Complex repairs

Mechanical systems

Electrical systems

Hydraulic systems

Service Advisor

Diagnostics tools

Communication skills

Lifting ability

Advanced/Master cert

Forklift license

Education

High School Diploma

Associates degree preferred

Advanced/Master certification

Tools

Service Advisor

Job description

Flint Equipment Company in Sylvester, GA is seeking a Field Service Technician to perform on-site diagnostics, repairs and maintenance on John Deere and related equipment. This full-time role requires independent work in the field and strong customer interaction.

You will diagnose complex issues, service agricultural, turf, construction and forestry equipment, and support parts and service programs while upholding safety and quality standards. CDL preferred.