Field Service Technician - 2nd Shift (Memphis)

GLORY; Chicago (IL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

401k plan

Parental leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Job summary

GLORY is seeking a 2nd shift Field Service Technician to support customers in the Memphis area. You will be the face of GLORY, troubleshoot high-speed cash-handling equipment, manage parts and tools, and stay updated on equipment changes.

The position is permanent, full-time, with a field-based location and reporting to the District Service Manager. Hours are Monday–Friday, 8am–5pm, with compensation between $21.00 and $28.00 per hour.

Qualifications

• Currently enrolled in or completed studies in electro-mechanics or electrical engineering, or equivalent work experience.
• Certificates in related fields such as mechanics, electronics, automation, data processing preferred.
• 3–5 years of technical field service repair experience preferred.

Responsibilities

• Ensure overall customer satisfaction.
• Diagnose system problems and make repairs.
• Keep customer apprised of progress during maintenance or a down system situation.
• Complete machine installations and hardware/software upgrades requiring technical assistance.
• Adhere to safety guidelines and complete required EH&S training.

Skills

Customer service

Troubleshooting

Electro-mechanical repair

PC knowledge

Driver's license

Communication skills

Lifting up to 50 lbs

Work independently

Territory travel

Education

Electro-mechanics / Electrical engineering

Related certificates

Tools

MS Office

Job description

GLORY is seeking a 2nd shift Field Service Technician to support customers in the Memphis area. You will be the face of GLORY, troubleshoot high-speed cash-handling equipment, manage parts and tools, and stay updated on equipment changes.

The position is permanent, full-time, with a field-based location and reporting to the District Service Manager. Hours are Monday–Friday, 8am–5pm, with compensation between $21.00 and $28.00 per hour.