Field Service Technician 1

Rochester Midland Corporation; New York (NY); On-site; USD 18,000 - 22,000; Full time

Job summary

Rochester Midland Corporation in New York, NY is seeking a Field Service Technician I to service contracted Food Safety and Water Treatment accounts. You will perform routine troubleshooting, installations and repairs of chemical feed and control equipment, and maintain high quality standards.

Responsibilities include maintaining relationships with accounts, executing scheduled service routes, and reporting on program status. Strong mechanical, plumbing and electrical skills are required.

Qualifications

• High school diploma or GED required; technical school preferred.
• Associate's degree in science preferred.
• Two years of maintenance, sanitation, water treatment and/or food plant industry experience preferred.
• Basic pipe fitting and electrical ability a plus.
• Working knowledge of food and water treatment fundamentals and terminology.

Responsibilities

• Develop positive relationships with accounts and promote products.
• Perform scheduled service routes per division standards.
• Handle and install chemical dispensing and application equipment.
• Apply treatment products safely and responsibly.
• Analyze treatment programs to determine product effectiveness.
• Troubleshoot problems and identify solutions.
• Install and repair all related equipment and provide service reports.

Skills

Mechanical

Electrical

Plumbing

Chemical testing

Computer skills

Education

High school diploma/GED

Associate's degree in science preferred

Tools

Hand tools

Safety equipment

Electrical testing equipment

PPE

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician 1

Full Time Technical New York, NY, US

Salary Range: $18.00 To $22.00 Annually

JOB SUMMARY:

The Field Service Technician I provides service to all contracted Food Safety and Water Treatment accounts through efficient monitoring and application of service programs and procedures. This position performs routine troubleshooting, field installations and repairs of chemical feed and control equipment while maintaining high quality standards.

ESSENTIAL JOB FUNCTIONS

• Develop positive relationships by maintaining continuous contact with accounts to promote Company products
• Perform scheduled service route in accordance with Division's Minimum Service Standards
• Handle and install various chemical dispensing and application equipment
• Handle and apply treatment products in an environmentally safe manner
• Perform analyses and evaluation of treatment programs to determine product effectiveness
• Assess if product application changes/adjustments are necessary
• Routinely troubleshoot for problem/solution identification
• Install and repair all chemical feed, dispensing, application and control equipment
• Provide service reports on status of existing programs at each account
• Perform chemical cleanings and power washings of customer equipment
• Make recommendations for improving existing treatment programs
• Properly care for and maintain all Company-owned equipment including tools, instruments, safety equipment and vehicles
• Comply with company safety standards including safe vehicle operation
• Complete all administrative requirements including basic skills/safety training courses
• Order inventory and supplies required to perform services
• Ensure regular communication with service team members and sales personnel
• Other similar and comparable duties as required and assigned

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

• High school or technical school diploma or GED
• Associate's degree in science preferred

EXPERIENCE:

• Two years of maintenance, sanitation, water treatment and/or food plant industry related experience preferred
• Basic pipe fitting and electrical ability a plus
• Working level knowledge of food and water treatment fundamentals, practices, and terminology
• Previous maintenance of water treatment, cooling towers, boilers and closed loop systems

SKILLS:

• Strong mechanical, plumbing, and electrical skills
• Competent use of tools & safety equipment
• Chemical testing & interpretation
• Basic understanding of water treatment, cooling towers, and closed loop systems
• Computer skills including e-mail, Word, and Excel
• Experience in maintenance and repairs - CIP, plumbing and electrical experience a plus

COMPETENCIES:

• Effective communication (Verbal, Listening & Written)
• Analytical & Problem Solving
• Customer/Vendor Relationship and solution focused
• Drive for results
• Action Oriented
• Critical thinking
• Planning & Priority Setting
• Technical Knowledge
• Teamwork
• Trust

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:

• Sit or stand for extended periods of time
• Capability to move up to 60 lbs. by hand and 300lbs with use of hand truck
• Ability to climb stairs and ladders
• Visual acuity necessary to utilize computers and electronic devices
• Extra hours and some travel may be required