Field Service Technician

Otovo; Yuma (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Otovo is seeking a skilled Field Service Technician to service, troubleshoot, and repair residential and commercial solar systems, battery storage, and generators. This hands-on role focuses on delivering reliable energy solutions with a strong emphasis on safety and customer service.

The ideal candidate has 4+ years of electrical experience, a valid driver's license, and familiarity with NEC/AHJ requirements.

Qualifications

• High School Diploma or GED required.
• At least 4+ years of electrical experience.
• Ability to read electrical schematics and technical drawings.
• Strong knowledge of NEC/AHJ and utility interconnection requirements.
• Proven customer service and communication skills.

Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators and related equipment.
• Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments.
• Commission new systems and upgrades while ensuring NEC, AHJ, and utility compliance.
• Use diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment.
• Maintain accurate service records, inspection reports, and photo documentation.
• Follow safety procedures including PPE, lockout/tagout, and fall protection.

Skills

Electrical experience

Schematic reading

NEC/AHJ knowledge

Customer service

Valid driver's license

Education

High School Diploma or GED

Tools

Multimeters

Clamp meters

Thermal imaging camera

Job description

Position Summary

Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.

This position is ideal for an experienced electrical professional who enjoys hands-on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.

Key Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
• Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
• Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
• Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
• Maintain accurate service records, inspection reports, and photo documentation
• Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
• Respond to emergency service calls and warranty-related repairs as needed
• Communicate effectively with homeowners and customers regarding system status and repair recommendations
• Represent Otovo professionally at customer sites

Job Requirements

Qualifications

• High School Diploma or GED
• 4+ years of electrical experience
• Valid driver's license with a clean driving record
• Strong understanding of NEC, AHJ, and utility interconnection requirements
• Ability to read electrical schematics and technical drawings
• Experience using electrical diagnostic equipment
• Ability to lift up to 50 pounds
• Ability to climb ladders and work on rooftops
• Comfortable working outdoors in varying weather conditions
• Strong communication and customer service skills
• Willingness to travel locally and work overtime as needed
• State-required electrical certification or license (Journeyman, Wireman, or equivalent)

Nice to Have

• Solar PV installation or service experience
• Battery storage experience
• Generator service experience
• NABCEP Certification
• Generator training or certification
• Commercial solar system experience
• Trade school or technical education