Field Service Technician

Otovo; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Otovo is hiring a Field Service Technician to service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage, and generators in the United States. This role suits an experienced electrical professional who enjoys hands-on work and delivering excellent customer service while supporting the clean energy transition.

You will diagnose issues, perform preventive maintenance, and ensure compliance with NEC/AHJ.

Qualifications

• High School Diploma or GED required.
• 4+ years of electrical experience.
• State electrical certification or license (Journeyman/ Wireman) preferred.
• Ability to read electrical schematics and technical drawings.
• Valid driver's license with clean record.

Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment.
• Perform preventive maintenance and inspections.
• Commission new systems and upgrades in compliance with NEC/AHJ.
• Maintain accurate service records and documentation.
• Follow safety procedures including PPE and lockout/tagout.

Skills

Electrical troubleshooting

Diagnostic equipment use

Customer service

Reading schematics

Safety procedures

Team communication

Travel locally

Education

High School Diploma or GED

Electrical license or journeyman certification

Tools

Electrical diagnostic equipment

Multimeters & clamp meters

Thermal imaging tools

Job description

Position Summary

Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.

This position is ideal for an experienced electrical professional who enjoys hands‑on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.

Key Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
• Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
• Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
• Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
• Maintain accurate service records, inspection reports, and photo documentation
• Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
• Respond to emergency service calls and warranty‑related repairs as needed
• Communicate effectively with homeowners and customers regarding system status and repair recommendations
• Represent Otovo professionally at customer sites

Job Requirements

Qualifications

• High School Diploma or GED
• 4+ years of electrical experience
• Valid driver's license with a clean driving record
• Strong understanding of NEC, AHJ, and utility interconnection requirements
• Ability to read electrical schematics and technical drawings
• Experience using electrical diagnostic equipment
• Ability to lift up to 50 pounds
• Ability to climb ladders and work on rooftops
• Comfortable working outdoors in varying weather conditions
• Strong communication and customer service skills
• Willingness to travel locally and work overtime as needed
• State‑required electrical certification or license (Journeyman, Wireman, or equivalent)

Nice to Have

• Solar PV installation or service experience
• Battery storage experience
• Generator service experience
• NABCEP Certification
• Generator training or certification
• Commercial solar system experience
• Trade school or technical education