Field Service Technician

Amano McGann, Inc; Yorba Linda (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Amano McGann, Inc in Yorba Linda, CA is seeking a Field Service Technician to install, service, and support automated parking systems. You will travel to customer sites, perform on-site diagnostics, and coordinate with the project team to minimize downtime.

This hourly, full-time role requires hands-on problem solving, adherence to OSHA safety practices, and flexibility for after-hours work when necessary. Strong communication with customers and the ability to lift heavy equipment are essential.

Qualifications

• Experience servicing automated parking systems.
• Willing to travel to service markets outside of Los Angeles area as needed.
• Ability to lift 50+ lbs and work outdoors in varying climates.

Responsibilities

• Provide technical service of automated parking systems and timely notification of problems or delays.
• Assist with project set-up, installation, and customer training.
• Follow OSHA safety practices and complete PCI checklist when servicing issues.
• Ensure work orders are detailed and signed-off by the client before leaving the site.
• Maintain a valid driver’s license and be able to travel as needed.

Skills

Technical service

Technical knowledge

Travel readiness

Customer training

Tools

Hand tools

Power tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Yorba Linda Field Service Hourly Full Time Yorba Linda, CA, US

2 days ago Requisition ID: 1683

Salary Range: $26.00 To $34.00 Hourly

For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy the most demanding applications. As a subsidiary of Amano Corporation Japan, Amano McGann receives the support of a global organization generating in excess of $900 million in annual revenues and over 2,900 employees worldwide.

Key Responsibilities:

• Provide technical service of automated parking systems, provide timely notification of problems or
  delays.
• Technological knowledge
• Assist with project set-up, installation, and customer training
• Research and gain working knowledge via hands on and Amano McGann University on new hardware,
  devices and tools to provide better system solutions and installation and trouble shooting efficiency
• Follow and enforce all OSHA safety practices
• Complete PCI checklist when servicing applicable service issues
• Ensure that work orders are detailed, completed per work order SOP and "signed-off" by the client
  prior to leaving the work site
• Maintain and operate company fleet vehicles in a safe manner
• Ensure work area is maintained and well organized
• Generate service tickets as needed and follow up with support until the issues is resolved
  Provide On-Call after-hours and weekend emergency service as required by our customers (in rotation
  with our other technical staff)
• Assist our sales staff in promoting the sale of new equipment where appropriate
• Provide effective communication that creates a collaborative environment with all parties that the
  Project Team interacts with, including: Clients; Subcontractors; Branch staff; Support personnel;
  Corporate staff
• Work overtime as needed
• All other duties as assigned
• Candidate must live in the Los Angeles Metro or San Fernando Valley area
• Must be able to travel and work in other service markets outside of the Los Angeles area as needed
• Able to work outdoors in all climates and conditions as needed
• Maintain a valid driver's license and good driving record
• Lift and/or move in excess of 50 lbs on a regular basis and up to 100 lbs on occasion
• At times, this position will require kneeling, bending and working on ladders
• Able to work with hand and power tools as needed