Field Service Technician

Crown; Worcester (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Crown is seeking a Field Service Technician to service Crown and other lift trucks at customer sites in Worcester, MA. You will diagnose, repair, and perform preventive maintenance, ensuring safe operation of equipment and timely service visits.

The role requires a valid driver's license, clean driving record, and the ability to safely operate lift trucks. You will maintain vehicle inventory and complete service paperwork after each job.

Qualifications

• Minimum: high school diploma or equivalent.
• Valid driver's license and clean driving record.
• Ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Lift truck operation

Education

High school diploma or equivalent

Tools

Hand tools

Electrical/air tools

Torch

Arc welder

Testing equipment

Job description

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• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Job Segment: Field Service, Maintenance, Hydraulics, Electrical, Manufacturing, Customer Service, Engineering