Field Service Technician

Crown; Green Bay (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Crown is seeking a field technician in Wisconsin to troubleshoot, diagnose, and repair Crown and other lift trucks. The role requires performing planned maintenance on customer equipment and managing the service van and its parts inventory.

The candidate will also be responsible for completing job paperwork promptly and accurately, ensuring service quality and on-time reporting to customers and supervisors.

Qualifications

• Minimum: less than 2 years related experience.
• High school diploma or equivalent required.
• Valid driver's license with good driving record and ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and other lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completing each job.

Skills

Mechanical aptitude

Electrical aptitude

Customer care

Reading schematics

Problem solving

Education

High school diploma or equivalent

Technical degree (preferred)

Tools

Electrical tools

Arc welder

Testing equipment

Job description

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• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Job Segment: Maintenance, Electrical, Hydraulics, Welding, Manufacturing, Engineering, Customer Service