Field Service Technician

ADP, Inc.; West Springfield (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle and tools

Full training program

Medical/401K/Vacation/Sick/Holiday Pay

Job summary

TRAK Machine Tools in West Springfield, MA is seeking a Field Service Technician to service CNC machines at customer sites. You will install controls, perform maintenance, and drive a company vehicle within a local territory from home.

The position offers full training and benefits, with a base salary around $65k per year plus benefits. Candidates should be mechanically inclined, reliable, and capable of lifting up to 75 lbs.

Qualifications

• Mechanical aptitude and ability to learn technical subjects.
• Experience or education in a mechanical field.
• Physically fit and able to lift up to 75 lbs.
• Valid driver’s license with clean record.
• Strong self-motivation and organizational skills.

Responsibilities

• Perform service on existing products in customer shops and manufacturing environments.
• Install new CNC controls and CNC machine tools.
• Perform scheduled maintenance to keep equipment running like new.
• Contact customers to schedule service calls and complete reports.

Skills

Mechanical aptitude

Ability to learn technical subjects

Maturity and self-reliance

Good organization skills

Physically fit

Education

Education in mechanical field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

West Springfield, MA, US

5 days ago Requisition ID: 1062

Company

TRAK Machine Tools (TMT) is a manufacturer of CNC controls and CNC machine tools for R & D, tooling, and low-volume machining applications. We integrate our CNC controls with machine tools and sell the finished products as turnkey systems under the respected brand names of TRAK and ProtoTRAK. We sell directly to users in much of the United States, with distributor sales in other parts of North America and Europe.

Job Overview

Our Field Service Technicians work in our customers’ machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits. This is a full-time, salaried position for a responsible individual capable of working with minimal supervision. The Field Service Technician (FST) mostly works in a defined, local territory. He works from his own home and drives to customer’s shops in a company-supplied service vehicle. He visits several different locations each week and responds to service demand and generates additional service revenue by offering service maintenance contracts and other service products.

Duties

• Specific functions include, but are not limited to:
• Performing service on existing products in machine shops and manufacturing companies.
• Installation of new CNC controls and CNC machine tools.
• Performing scheduled maintenance to keep things running like new.
• Contacting the customer to schedule service calls.
• Completing various reports in an accurate and timely manner.

Requirements

• Ability to learn technical subjects
• Mechanical aptitude
• Strong motivation and results-oriented attitude
• Experience or education in a mechanical field
• Maturity and self-reliance
• Good organization skills
• Physically fit: able to lift up to 75 lbs, walk long distances, climb on machines, etc
• Must have a valid driver's license with no significant violations.

We are proud to offer:

• Company vehicle and tools
• Full training program
• A long history of stability and growth
• Medical/401K/Vacation/Sick/Holiday Pay

Compensation

The base compensation for this full-time position is $65,000.00 per year plus benefits.

DISCLAIMER

The above description is not intended to be interpreted as an exhaustive list of skills, qualifications, and duties for this role. Southwestern Industries, Inc. – TRAK Machine Tools retains the right to change or assign other duties to this position.

Southwestern Industries, Inc. – TRAK Machine Tools is an Equal Opportunity and Aff…

Southwestern Industries, Inc. – TRAK Machine Tools is committed to providing access and reasonable accommodation in its employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.

If you are unable to complete this application due to a disability, contact Human Resources to ask for accommodations or an alternative application process.