Field Service Technician

TRAK Machine Tools - Southwestern Industries, Inc.; Easton (Northampton County); On-site; USD 60,000 - 70,000; Full time

Job summary

TRAK Machine Tools is seeking a Field Service Technician to join their team. This role involves working hands-on in customer machine shops to install and maintain CNC machines, with responsibilities including scheduled maintenance and customer service. Applicants must have mechanical aptitude, organizational skills, and the ability to work with minimal supervision. A valid driver's license is required, and the position offers a starting salary of $60,000 per year, along with benefits including a company vehicle and medical coverage.

Benefits

Company vehicle and tools

Full training program

Medical/401K/Vacation/Sick/Holiday Pay

Qualifications

• Must have a valid driver's license with no significant violations.
• Capable of lifting up to 75 lbs and walk long distances.
• Maturity and self-reliance are important.

Responsibilities

• Performing service on existing products in machine shops and manufacturing companies.
• Installation of new CNC controls and CNC machine tools.
• Performing scheduled maintenance to keep machines running like new.
• Contacting customers to schedule service calls.

Skills

Mechanical aptitude

Strong motivation

Good organization skills

Ability to learn technical subjects

Physically fit

Education

Experience or education in a mechanical field

Job description

2 days ago Be among the first 25 applicants

TRAK Machine Tools (TMT) is a manufacturer of CNC controls and CNC machine tools for R & D, tooling, and low-volume machining applications. We integrate our CNC controls with machine tools and sell the finished products as turnkey systems under the respected brand names of TRAK and ProtoTRAK. We sell directly to users in much of the United States, with distributor sales in other parts of North America and Europe.

Job Overview

Our Field Service Technicians work in our customers’ machine shops and manufacturing companies in a hands-on capacity, using a variety of tools to repair, maintain, and install our TRAK CNC Machines and our ProtoTRAK CNC Retrofits. This is a full-time, salaried position for a responsible individual capable of working with minimal supervision. The Field Service Technician (FST) mostly works in a defined, local territory. He works from his own home and drives to customer’s shops in a company-supplied service vehicle. He visits several different locations each week and responds to service demand and generates additional service revenue by offering service maintenance contracts and other service products.

Duties

• Specific functions include, but are not limited to:
• Performing service on existing products in machine shops and manufacturing companies.
• Installation of new CNC controls and CNC machine tools.
• Performing scheduled maintenance to keep things running like new.
• Contacting the customer to schedule service calls.
• Completing various reports in an accurate and timely manner.

Requirements

• Ability to learn technical subjects
• Mechanical aptitude
• Strong motivation and results-oriented attitude
• Experience or education in a mechanical field
• Maturity and self-reliance
• Good organization skills
• Physically fit: able to lift up to 75 lbs, walk long distances, climb on machines, etc
• Must have a valid driver's license with no significant violations.

Compensation

Starting Salary: $60,000 per year

We are proud to offer:

• Company vehicle and tools
• Full training program
• A long history of stability and growth
• Medical/401K/Vacation/Sick/Holiday Pay

DISCLAIMER

The above description is not intended to be interpreted as an exhaustive list of skills, qualifications, and duties for this role. Southwestern Industries, Inc. – TRAK Machine Tools retains the right to change or assign other duties to this position.

Southwestern Industries, Inc. – TRAK Machine Tools is an Equal Opportunity and Affirmative Action Employer. All applicants will receive equal consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Southwestern Industries, Inc. – TRAK Machine Tools is committed to providing access and reasonable accommodation in its employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.

If you are unable to complete this application due to a disability, contact Human Resources to ask for accommodations or an alternative application process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Machinery Manufacturing

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