Field Service Technician

RL Controls, LLC; Washington (District of Columbia); On-site; USD 50,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. In this role, you will be responsible for installing and testing vehicle systems, ensuring optimal performance and reliability. Your technical expertise will be crucial in executing installations and upgrades, troubleshooting issues, and working collaboratively with a project team. With a focus on safety and quality, you will contribute to innovative solutions in the mass transportation sector. This is a fantastic opportunity for individuals passionate about technology and service in a dynamic work environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) Retirement Plan

Qualifications

• 2+ years of field service experience in the mass transit industry.
• Technical degree preferred; industry certifications are a plus.

Responsibilities

• Completing installations, upgrades, and disassembly of vehicle systems.
• Performing system testing, integration, and troubleshooting.

Skills

Field Service Experience

Technical Documentation

Hand and Power Tools

Wire Termination

Problem-Solving Skills

Communication Skills

Education

Technical Degree

Industry Certifications

Tools

Multimeters

Calibrated Tools

Job description

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Job Title: Field Service Technician

Job Type: Full-time

Industry: Transportation

Company Information: RL Controls, LLC (RLC) is an ISO-certified systems integrator supporting the diverse technical needs of the mass transportation industry. Our primary focus is on system technologies that enable vehicle solutions for shuttle, bus, rail systems, and facilities.

Role Overview: The Field Installation & Service Technician will execute installations and testing for simple to complex vehicle systems, including upgrading equipment (software, hardware, and telecommunications network components). Responsibilities include installing and terminating DC low-voltage power and signal wiring, as well as conduit work.

Qualifications

Experience:

• 2+ years of field service experience in the mass transit industry (Entry to Mid-level candidates will be considered).
  
  

Education

• Technical degree preferred; industry certifications are a plus.
  
  

Skills & Competencies

The ideal candidate will demonstrate:

• Technical experience in engineering or field service within the mass transit industry.
• The ability to read, comprehend, and apply technical documentation, specifications, and schematics.
• Competence with hand and power tools, including calibrated tools and multimeters.
• Proficiency in wire termination, cabling, conduit work, and working around AC and DC high-voltage systems.
• Problem-solving skills, adaptability, and the capacity to manage multiple tasks effectively.
• Strong communication skills for completing reports and following both written and verbal instructions.
• Physical ability to:
• Lift up to 50 lbs.
• Work at heights up to 25 feet using ladders.
• Operate in confined spaces, electrical cabinets, and on vehicles up to 16 feet high.
• Willingness to travel nationally for extended periods (valid driver's license required).
  
  

Responsibilities

As a Field Service Technician, your key duties will include:

• Completing hands-on installations, upgrades, and disassembly of vehicle systems.
• Performing system testing, integration, and troubleshooting as part of a project team.
• Conducting site surveys and attending site-specific meetings.
• Installing and commissioning wired and wireless low-voltage network solutions.
• Validating network functionality and documenting results.
• Adhering to OSHA, FRA, and RLC safety and PPE standards.
  
  

Preferred Experience

• Proficiency in reading and interpreting wiring diagrams, construction drawings, and schematics.
• Experience with:
• Field installation and testing of CCTV, access control, and intrusion detection systems.
• Axis or other competitive IP camera technologies.
• Extreme Networks or similar wired and wireless network technologies.
  
  

RL Controls Core Expectations

• Maintain professional, positive relationships with customers and subcontractors.
• Work collaboratively within a team while demonstrating independence.
• Provide technical feedback and suggestions for improvement.
• Stay self-motivated, organized, and take pride in quality workmanship and meeting schedules.
• Participate in ongoing internal and external training programs.
  
  

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Terms

• RL Controls is an EEO Employer and uses E-Verify.
• Sponsorship is not available for this role.
  
  

Compensation & Benefits

RL Controls offers a competitive salary with benefits, including:

• Health, dental, vision, and life insurance.
• Paid personal time off and holidays.
• 401(k) retirement plan.
  
  

Join us and become part of a team dedicated to delivering innovative solutions for the transportation industry!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Construction

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