Field Service Technician

Serac; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Serac is hiring a Field Service Technician II to install, commission, troubleshoot, and maintain liquid filling, capping, and packaging machinery at customer sites across North and South America, with occasional international support.

This hands-on, travel-intensive role suits technicians who thrive in fast-paced environments, enjoy solving complex problems, and want to work directly with customers on high-value industrial equipment.

Qualifications

• Associate degree in Electronic Technology or related field is required.
• Equivalent hands-on experience may substitute for formal education.
• Strong troubleshooting skills in electrical, mechanical, and control systems.

Responsibilities

• Install and commission new and refurbished filling, capping, and packaging machines.
• Troubleshoot electrical, mechanical, pneumatic, and control issues to minimize downtime.
• Diagnose and modify PLC logic (Allen-Bradley, Siemens).
• Train operators and maintenance teams; support trials, upgrades, and format changes.
• Perform preventive maintenance and reliability improvements.
• Complete detailed service reports and feedback to engineering teams.
• Collaborate with Electrical Engineering, Project Teams, and Global Service groups.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Pneumatic systems

PLC diagnostics

Customer training

Documentation

Team collaboration

Education

Associate degree in Electronic Technology

Equivalent hands-on experience

Tools

Allen-Bradley PLC

Siemens PLC

Job description

Now Hiring: Field Service Technician II

Must live within 1 hour of a major airport

No sponsorship available at this time

About the Role

The Field Service Technician II plays a critical role in installing, commissioning, troubleshooting, and maintaining liquid filling, capping, and packaging machinery at customer sites across North & South America, with occasional international support.

This is a hands-on, travel-intensive role ideal for technicians who thrive in fast-paced environments, enjoy solving complex technical problems, and want to work directly with customers on high-value industrial equipment.

What You’ll Be Doing

• Install & Commission Equipment: Start up new and refurbished filling, capping, and packaging machines
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime
• PLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley, Siemens)
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format changes
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements
• Documentation: Complete detailed service reports and provide root-cause feedback to engineering teams
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service groups

What You’ll Be Doing

• Install & Commission Equipment: Start up new and refurbished filling, capping, and packaging machines
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime
• PLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley, Siemens)
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format changes
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements
• Documentation: Complete detailed service reports and provide root-cause feedback to engineering teams
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service groups
• Associate degree in Electronic Technology or related field
• Equivalent hands-on experience may substitute for formal education
• 80%+ travel, including:
• Weekends & extended onsite stays
• Domestic & occasional international travel
• Must hold a valid driver’s license
• Must be able to lift up to 50 lbs and work in industrial environments

Now Hiring: Field Service Technician II

Must live within 1 hour of a major airport

No sponsorship available at this time

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