Field Service Technician

Serac; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Serac is hiring a Field Service Technician II to install, commission, troubleshoot, and maintain liquid filling, capping, and packaging machinery at customer sites across North & South America, with occasional international support. This hands-on, travel-intensive role suits technicians who enjoy solving complex problems and working directly with customers on high-value industrial equipment.

You'll install & commission equipment, diagnose issues, work with PLCs (Allen-Bradley, Siemens),

Qualifications

• Associate degree in Electronic Technology or related field.
• Equivalent hands-on experience may substitute for formal education.
• Must hold a valid driver’s license.
• Must be able to lift up to 50 lbs and work in industrial environments.

Responsibilities

• Install & Commission Equipment: Start up new and refurbished filling, capping, and packaging machines.
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime.
• PLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley, Siemens).
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format changes.
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements.
• Documentation: Complete detailed service reports and provide root-cause feedback to engineering teams.
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service groups.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Field service experience

Customer training

Education

Associate degree in Electronic Technology

Tools

Allen-Bradley PLC

Siemens PLC

Job description

Now Hiring: Field Service Technician II

Must live within 1 hour of a major airport

No sponsorship available at this time

About the Role

The Field Service Technician II plays a critical role in installing, commissioning, troubleshooting, and maintaining liquid filling, capping, and packaging machinery at customer sites across North & South America, with occasional international support.

This is a hands-on, travel-intensive role ideal for technicians who thrive in fast-paced environments, enjoy solving complex technical problems, and want to work directly with customers on high-value industrial equipment.

What You’ll Be Doing

• Install & Commission Equipment: Start up new and refurbished filling, capping, and packaging machines
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime
• PLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley, Siemens)
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format changes
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements
• Documentation: Complete detailed service reports and provide root-cause feedback to engineering teams
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service groups

What You’ll Be Doing

• Install & Commission Equipment: Start up new and refurbished filling, capping, and packaging machines
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime
• PLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley, Siemens)
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format changes
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements
• Documentation: Complete detailed service reports and provide root-cause feedback to engineering teams
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service groups
• Associate degree in Electronic Technology or related field
• Equivalent hands-on experience may substitute for formal education
• 80%+ travel, including:
• Weekends & extended onsite stays
• Domestic & occasional international travel
• Must hold a valid driver’s license
• Must be able to lift up to 50 lbs and work in industrial environments

Now Hiring: Field Service Technician II

Must live within 1 hour of a major airport

No sponsorship available at this time

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