Field Service Technician

Serac; Twin Falls (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

Serac is seeking a Field Service Technician II based in Twin Falls/Boise, Idaho, to install, commission, troubleshoot, and maintain cup filling, fill-seal, and packaging equipment across North and South America with occasional international support.

This hands-on, travel-intensive role requires strong electrical, mechanical, and PLC troubleshooting skills, and the ability to train customer operators while supporting trials and upgrades.

Qualifications

• Cup filling and fill-seal experience required.
• Hands-on PLC troubleshooting using Allen-Bradley and Siemens.
• Electrical and mechanical troubleshooting including pneumatics and controls.

Responsibilities

• Install & Commission Equipment: Start up new and refurbished cup filling, fill-seal, capping, and packaging machines.
• Troubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize downtime.
• PLC Diagnostics: Modify and debug PLC logic (Allen-Bradley primary, Siemens secondary).
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format and cup-size changes.
• Preventive Maintenance: Perform inspections, upgrades, and reliability improvements.
• Documentation: Complete detailed service reports and provide root-cause feedback to engineer.
• Collaboration: Work closely with Electrical Engineering, Project Teams, and Global Service teams.

Skills

Cup filling

Fill-seal

Electrical troubleshooting

Mechanical troubleshooting

PLC troubleshooting

Travel readiness

Education

Associate degree in Electronic Technology

Tools

Allen-Bradley PLC

Siemens PLC

Job description

Now Hiring: Field Service Technician II

Must live in Twin Falls or Boise, Idaho (or nearby

Must live within 1 hour of a major airport (Boise preferred

No sponsorship available at this tim

e

About the Role

The Field Service Technician II plays a critical role in installing, commissioning, troubleshooting, and maintaining cup filling, cup fill-seal, liquid filling, capping, and packaging machinery at customer sites across North and South America, with occasional international support.

This is a hands-on, travel-intensive role ideal for technicians who know cup-filling and fill-seal equipment, thrive in fast-paced environments, enjoy solving complex technical problems, and want to work directly with customers on high-value industrial equipment.

• Read)
• You must reside in Twin Falls or Boise, Idaho, or the immediate surroundi
• ng areaBoise airport access strongly preferred for rapid dep
• loymentCandidates outside this region will not be considered for this

pos ting

What You'll

• Be Doing
• Install & Commission Equipment: Start up new and refurbished cup filling, fill-seal, capping, and packaging
• machinesTroubleshoot & Repair: Diagnose electrical, mechanical, pneumatic, and control issues to minimize
• downtimePLC Diagnostics: Modify and debug PLC logic as needed (Allen-Bradley primary, Siemens secondary)
• Customer Support: Train operators and maintenance teams; support trials, upgrades, and format and cup-size ch
• angeoversPreventive Maintenances: Perform inspections, upgrades, and reliability imp
• rovementsDocumentation: Complete detailed service reports and provide root-cause feedback to engineer
• ing teamsCollaboration: Work closely with Electrical Engineering, Project Teams, and Global Servi

What We're Lo

• oking For:
• Cup filling and fill-seal experience strongly required (cup, dairy, or food filling-sealing machinery amajor plus)OEM or machine-builder field service background on filling, capping, or packagin
• g equipmentHands-on Allen-Bradley PLC troubleshooting and logic modification (Siem
• ens a plus)Strong electrical and mechanical troubleshooting, including pneumatics a
• nd controlsComfortable working independently at customer sites and training custome

r p personnel

• Associate degree in Electronic Technology or
• related fieldEquivalent hands-on experience may substitute for for

mal education

• Based in Twin Falls
• or Boise, IdahoShort-not
• ice deploymentsWeekends and extend
• ed onsite staysMust hold a valid d
• river's licenseMust be able to lift up to 50 lbs and work in industri

#FieldServiceTechnician #CupFilling #FillSeal #IndustrialAutomation #PackagingMachinery #FillingMachines #CappingMachines #PLC #AllenBradley #SiemensPLC #IdahoJobs #BoiseJobs #TwinFallsJobs #AutomationJobs #TravelCareers #ManufacturingJobs #EngineeringJo