Field Service Technician

Classet

Tucson (AZ)

On-site

USD 31,684 - 35,817

Full time

14 days+

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Benefits offered by this job

Paid Time Off

401(k) Retirement Plan

Health Care

Dental Insurance

Vision Insurance

Overtime Pay

On-the-Job Training

Per Diems

Growth Opportunities

Job summary

OWL Services in Tucson, AZ is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment at customer sites. You will troubleshoot issues, diagnose root causes, and provide reliable, in-field service with strong safety practices.

The role involves servicing POS systems, alarms, and security devices, plus 24/7 on-call rotation and 30–40% overnight travel to installations and upgrades across regions.

Qualifications

Mechanical aptitude and troubleshooting skills.
Ability to work independently and be a strong problem-solver.
Strong attention to safety and adherence to safety protocols.
Willingness to participate in a 24/7 on-call rotation.
Ability to travel 30–40% overnight.
Valid driver’s license and good driving record.
Proficiency with computers and smartphones.
Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Responsibilities

Troubleshoot, inspect, repair, and replace electro-mechanical equipment
Diagnose issues and implement effective solutions
Service equipment including cash registers, coin changers, alarms, and POS systems
Complete service requests and maintenance tasks in a timely and professional manner
Review work orders, manuals, and technical drawings
Utilize testing devices, hand tools, and power tools
Follow all safety procedures and company protocols
Participate in a 24/7 on-call rotation
Travel overnight 30–40% for installations, repairs, and upgrades
Maintain accurate documentation using company systems and mobile tools

Skills

Mechanical aptitude

Troubleshooting skills

Independent work

Problem-solving

Safety compliance

On-call readiness

Driver's license

Computers & smartphones

Travel readiness

Tools

Testing devices

Hand tools

Power tools

Job description

OWL Services is Hiring a Field Service Technician!

Location: Tucson, AZ (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $23.00–$26.00/hour
Employment Type: Hourly

Overview

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.

Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.

Responsibilities

Troubleshoot, inspect, repair, and replace electro-mechanical equipment
Diagnose issues and implement effective solutions
Service equipment including cash registers, coin changers, alarms, and POS systems
Complete service requests and maintenance tasks in a timely and professional manner
Review work orders, manuals, and technical drawings
Utilize testing devices, hand tools, and power tools
Follow all safety procedures and company protocols
Participate in a 24/7 on-call rotation
Travel overnight 30–40% for installations, repairs, and upgrades
Maintain accurate documentation using company systems and mobile tools

Must Have

Mechanical aptitude and troubleshooting skills
Ability to work independently and be a strong problem-solver
Strong attention to safety and adherence to safety protocols
Willingness to participate in a 24/7 on-call rotation
Ability to travel 30–40% overnight
Valid driver’s license and good driving record
Proficiency with computers and smartphones
Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Nice to Have