Field Service Technician

Classet; Albuquerque (NM); On-site; USD 31,684 - 35,817; Part time

Benefits offered by this job

Paid Time Off

401(k) Retirement Plan

Health Care

Dental Insurance

Vision Insurance

Overtime Pay

On-the-Job Training

Per Diems

Growth Opportunities

Job summary

OWL Services is hiring a Field Service Technician in Albuquerque, NM, to install and maintain electro-mechanical equipment across customer sites. The role includes troubleshooting and delivering reliable service while ensuring safety and compliance with company protocols.

Successful candidates must possess strong mechanical aptitude, be comfortable working independently, and travel overnight for installations and repairs. Benefits include paid time off, health care, and growth opportunities.

Qualifications

• Valid driver's license and good driving record required.
• Willingness to travel 30-40% overnight.
• Experience with electro-mechanical equipment considered a plus.

Responsibilities

• Troubleshoot, inspect, repair, and replace electro-mechanical equipment.
• Service equipment including cash registers and alarms.
• Document service requests and maintenance tasks.

Skills

Mechanical aptitude

Troubleshooting skills

Attention to safety

Ability to work independently

Proficiency with computers and smartphones

Tools

Testing devices

Hand tools

Power tools

Job description

OWL Services is Hiring a Field Service Technician!

Location: Albuquerque, NM (On-Site / Field-Based)

Schedule: Full-Time | 24/7 On-Call Rotation | 30-40% Overnight Travel

Pay Rate: $23.00-$26.00/hour

Employment Type: Hourly

Overview

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.

Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.

Responsibilities

• Troubleshoot, inspect, repair, and replace electro-mechanical equipment
• Diagnose issues and implement effective solutions
• Service equipment including cash registers, coin changers, alarms, and POS systems
• Complete service requests and maintenance tasks in a timely and professional manner
• Review work orders, manuals, and technical drawings
• Utilize testing devices, hand tools, and power tools
• Follow all safety procedures and company protocols
• Participate in a 24/7 on-call rotation
• Travel overnight 30-40% for installations, repairs, and upgrades
• Maintain accurate documentation using company systems and mobile tools

Must Have

• Mechanical aptitude and troubleshooting skills
• Ability to work independently and be a strong problem-solver
• Strong attention to safety and adherence to safety protocols
• Willingness to participate in a 24/7 on-call rotation
• Ability to travel 30-40% overnight
• Valid driver's license and good driving record
• Proficiency with computers and smartphones
• Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Nice to Have

• Experience with POS systems (Verifone, NCR)
• Experience working with alarm systems
• Experience troubleshooting electro-mechanical equipment
• Ability to complete service requests professionally and efficiently
• Ability to review work orders, manuals, and technical drawings
• Experience using testing devices, hand tools, and power tools
• Willingness to support installations/upgrades in other regions

Benefits

• Paid Time Off
• 401(k) Retirement Plan
• Health Care
• Dental Insurance
• Vision Insurance
• Overtime Pay
• On-the-Job Training
• Per Diems
• Growth Opportunities