Field Service Technician

Classet

Ann Arbor (MI)

On-site

USD 33,062 - 35,817

Full time

14 days+

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Benefits offered by this job

Paid Time Off

401(k) Retirement Plan

Health Care

Dental Insurance

Vision Insurance

Overtime Pay

On-the-Job Training

Per Diems

Growth Opportunities

Job summary

OWL Services in Ann Arbor, MI is hiring a Field Service Technician to install, maintain, and repair electro‑mechanical equipment at customer sites. The role suits a mechanically inclined professional who enjoys troubleshooting and working independently in the field.

You will service POS systems, alarms, security devices, and EV charging stations, with a 24/7 on-call rotation and 30–40% overnight travel. On-site work leverages a mix of hand tools, testing devices, and smart devices.

Qualifications

Mechanical aptitude and troubleshooting skills.
Ability to work independently and be a strong problem-solver.
Willingness to participate in a 24/7 on-call rotation.
Willingness to travel 30–40% overnight.

Responsibilities

Troubleshoot, inspect, repair, and replace electro-mechanical equipment.
Diagnose issues and implement effective solutions.
Service equipment including cash registers, coin changers, alarms, and POS systems.
Complete service requests and maintenance tasks in a timely and professional manner.
Review work orders, manuals, and technical drawings.
Travel for installations, repairs, and upgrades.

Skills

Mechanical aptitude

Troubleshooting

Independent worker

Safety awareness

On-call readiness

Travel willingness

Computer proficiency

Travel documents (REAL ID/Passport)

Tools

POS systems

Alarms

EV charging stations

Hand tools

Power tools

Job description

OWL Services is Hiring a Field Service Technician!

Location: Ann Arbor, MI (On‑Site / Field‑Based)
Schedule: Full‑Time | 24/7 On‑Call Rotation | 30–40% Overnight Travel
Pay Rate: $24.00–$26.00/hour
Employment Type: Hourly

Overview

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro‑mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.

Technicians are essential in ensuring equipment such as POS systems, alarms, and security devices operate efficiently while maintaining strong safety and service standards.

The position is responsible for servicing and installing various electronic equipment to include security point of sale, as well as EV charging stations.

Responsibilities

Troubleshoot, inspect, repair, and replace electro‑mechanical equipment
Diagnose issues and implement effective solutions
Service equipment including cash registers, coin changers, alarms, and POS systems
Complete service requests and maintenance tasks in a timely and professional manner
Review work orders, manuals, and technical drawings
Utilize testing devices, hand tools, and power tools
Follow all safety procedures and company protocols
Participate in a 24/7 on‑call rotation
Travel overnight 30–40% for installations, repairs, and upgrades
Maintain accurate documentation using company systems and mobile tools

Must Have

Mechanical aptitude and troubleshooting skills
Ability to work independently and be a strong problem‑solver
Strong attention to safety and adherence to safety protocols
Willingness to participate in a 24/7 on‑call rotation
Ability to travel 30–40% overnight
Good driving record
Proficiency with computers and smartphones
Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Nice to Have