Field Service Technician

Ebro Electronic GmbH; Tualatin (OR); Hybrid; USD 44,000 - 58,000; Full time

Benefits offered by this job

4 Weeks PTO

Health insurance

Dental insurance

Vision insurance

Retirement savings plan

Tuition reimbursement

Job summary

Xylem is seeking a Level 1 Field Technician to perform start-up, commissioning, preventative maintenance, and basic troubleshooting on submersible wastewater pumps at customer sites. The role includes travel, PPE, and a comprehensive benefits package.

Responsibilities include evaluating pumps, wiring panels, and supporting start-ups with supervision as needed. Valid driving records and ability to travel up to 50% are required.

Qualifications

• HS diploma or equivalent is required.
• 0 to 2 years of technical work experience, 1 year preferred.
• Electrically and mechanically inclined.
• Demonstrates critical thinking and troubleshooting ability.
• Comprehend technical information and communicate it clearly.
• Experience with Microsoft Office and smart devices.

Responsibilities

• Evaluate, repair, and test submersible wastewater pumps.
• Basic troubleshooting of electrical control panels.
• Assist with start-ups and emergency call-outs.
• Maintain a safe and organized working environment at customer locations.
• Accurate record keeping in the work order system.
• Operate service trucks and equipment as required.

Skills

Electrical and mechanical aptitude

Troubleshooting

Critical thinking

Technical communication

Microsoft Office

Smart devices

Education

HS diploma or equivalent

Job description

INTRODUCTION

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

THE ROLE

The Level 1 Field Technician will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES

• Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps
• Basic troubleshooting of electrical control panels
• Basic understanding of schematics and wiring diagrams
• Assist with start-ups and emergency call-outs
• Operating and maintaining a service truck with crane and out-riggers
• Operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.
• Working with various company provided hand and power tools
• Accurate record keeping inside Xylem’s work order management system
• Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed

TRAVEL REQUIREMENTS

• Daily local travel required
• Up to 50% overnight stays, depending on location
• Prehire requirements to operate company vehicle (provided by Xylem or candidate): Driver Application for Employment Motor Vehicle Report (MVR) Driver Disclosure and Release Employee Applicant Drug and Alcohol Statement FMCSA Certificate of Awareness Driver Certificate of Violations Driver Statement of On Duty Hours – if applicable Road Test Copy of Driver’s License Copy of Medical Certificate

QUALIFICATIONS

• Education Requirements HS diploma or equivalent
• Experience Requirements: 0 to 2 years of technical work experience, 1 year preferred
• Skill Requirements: Electrically and mechanically inclined
• Demonstrates critical thinking and troubleshooting ability
• Comprehend technical information and communicate it clearly
• Experience with Microsoft Office and smart devices

DAY IN THE LIFE

In this role, the working environment is frequently outdoors at customer locations or in an industrial shop setting where use of PPE is required. May also include exposure to various environmental factors, hazardous materials, including sewage, and loud noises. The physical demands may include but not limited to driving, standing, possible exposure to heights and lifting up to 50 lbs, In addition, this role may require overtime and travel.

SALARY

the estimated salary range for this position is $32.19 to $42.02. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, retirement savings with company contribution, paid time off, paid parental leave and tuition reimbursement.

BENEFITS

• We offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, retirement savings with company contribution, paid time off, paid parental leave and tuition reimbursement.

EQUAL EMPLOYMENT OPPORTUNITY & DIVERSITY

At Xylem we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).

Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future.

Xylem is proud to be an Equal Employment Opportunity and affirmative action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non‑merit factors.

DISCLAIMER

The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.

Xylem reserves the right to modify this job description or assign other duties to this position as needed.