Field Service Technician

Stem Xpert

Boston (MA)

On-site

USD 39,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Mileage reimbursement

Biweekly pay

Opportunity for certifications

Job summary

A technology service provider is hiring a Desktop Support/Field Service Technician in Boston, MA. The role involves traveling to customer locations to repair desktops, laptops, and printers, primarily working with Dell products. Candidates must have A+ Certification and experience in computer troubleshooting. This long-term contract position requires extensive driving and a commitment to quality service. Participants can expect biweekly pay and mileage reimbursement, along with mandatory training for Dell certifications.

Qualifications

A+ Certification is mandatory.
Good experience working on laptops and desktops is required.
Good experience on Break/Fix is necessary.
Break/Fix experience is required.

Responsibilities

Travel to various customer locations for computer repairs.
Repair and troubleshoot computers, desktops, laptops, and printers.
Work predominantly with Dell products.
Work primarily on Dell products; overtime and extensive driving (up to ~300 miles/week) expected.

Skills

A+ Certification

Experience with Dell products

Experience with laptops and desktops

Experience with Break/Fix

Job description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

Job Description

Below is the requirement with our direct client. Let me know if you interested and available for the project.

Job Details

Title: Desktop Support/Field Service Technician/Computer Driving Technician.
Location: Boston, MA, We hire for many locations in US)
Type of Job: Long term Contract/Contract to permanent

Job Role/Duties

If a driving job to various location of the customers from the pickup parts location which is the location mentioned in the job.
Need to visit both business offices and houses to repair/troubleshoot/Break-fix Computer/Desktops/Laptops/Printers.
You need to use your own car to travel in the job to provide service to the customers.
You will be working mostly for Dell products – (So previous experience will be Plus).
You will be travelling in the radius of 50 to 70 miles from the Pickup parts location.
Need to be very professional at work in the way of speaking and the attire.
You have to be ready for an overtime work and extensive driving (300 miles per week)

Required Skills

A+ Certification is mandatory (Training/expired status is also accepted.)
Dell or any product manufacture certification is a plus.
Good experience working on Laptops and desktops is mandatory
Good experience on Break/Fix is required

Important Points

Once the job is offered you have to undergo background check process along with the driving record.
You need to take the Dell certifications training (Online) and complete the certifications.- free
You have to be ready for contract agreement with the terms and conditions of the company
Pay will be paid biweekly for the hours approved.
Mileage will be reimbursed – contact me to speak about it.
You need to plan for your backup vehicle if your car breaks down.

Pay Details/Other Details