Field Service Technician

Globe Machine Manufacturing Company; Tacoma (WA); Remote; USD 85,000 - 110,000; Full time

Job summary

Globe Machine Manufacturing is seeking an experienced field service professional to install, commission, troubleshoot, and service one-of-a-kind industrial systems. You will travel extensively to domestic and international sites, supervising crews and training customer staff.

Between trips you will support shop floor assembly, prepare quotes, and plan upcoming installations. The role requires PLC, CAD, and MS Office skills, plus the ability to lift 50 lbs and obtain a TWIC card.

Qualifications

• 5+ years of related experience in field service, installation, maintenance, or repair.
• Comfort reading blueprints and electrical/pneumatic schematics.
• Allen Bradley or Siemens PLC experience (a strong plus, not a dealbreaker).
• Working knowledge of AutoCAD strongly preferred.
• Highly proficient with Microsoft Office required.
• Background in material handling equipment, wood products, or paper industries (nice to have).
• Ability to lift up to 50 lbs, use hand/power/precision tools, and work independently with minimal supervision.
• A valid passport or willingness to obtain one, and ability to get a TWIC card.

Responsibilities

• In the office (between trips): assist on shop floor assembling the equipment you'll be onsite installing and servicing. Build detailed plans for upcoming installs and prepare service quotes.
• On-site: supervise equipment installations and the crews involved, train customer staff, troubleshoot and repair equipment, and provide daily reports to customers and manager.

Skills

Field service experience

Blueprint reading

PLC experience

MS Office

Industry experience

Physical ability

Travel docs

Tools

AutoCAD

MS Office

Job description

Since 1917, Globe Machine has been a manufacturer of industrial machines, systems, and plants for advanced composites, building products, and pulp & paper.

If you've built a career installing, commissioning, troubleshooting, or servicing industrial equipment-and you've made peace with hotel rooms and airport lounges feel like a second office-you may have found your next role. We're not asking you to learn to travel. We're asking you to bring that skill to bigger, more complex machines.

In this role, you'll work on one-of-a-kind industrial systems with opportunities to see facilities around the world and become the face of Globe Machine to customers.

The Travel

• Approximately 70-80% travel
• Typical trips range from 1-3 weeks
• Domestic and international travel
• Travel days are paid
• Company credit card to cover incidentals
• Keep your airline and hotel loyalty points
• Passport and TWIC card required

Globe Machine Manufacturing is located in Tacoma, WA yet remote roles are available. This role travels extensively and for extended periods of time both domestically and internationally.

What You'll Do

In the office (between trips): assist on shop floor assembling the equipment you'll be onsite installing and servicing. Help prepare service quotes, support customers by phone on installed equipment, and build detailed plans for upcoming installs.

On-site: supervise equipment installations and the crews involved (in-house, customer, and outside contractors), train customer staff on operating and maintaining Globe equipment, troubleshoot and repair equipment, and keep customers and your manager updated with clear daily reports.

What You Bring

• 5+ years of related experience in field service, installation, maintenance, or repair
• Comfort reading blueprints and electrical/pneumatic schematics
• Allen Bradley or Siemens PLC experience (a strong plus, not a dealbreaker)
• Working knowledge of AutoCAD strongly preferred
• Highly proficient with Microsoft Office required
• Background in material handling equipment, wood products, or paper industries (nice to have)
• Ability to lift up to 50 lbs, use hand/power/precision tools, and work independently with minimal supervision
• A valid passport or willingness to obtain one, and ability to get a TWIC card