Field Service Technician

RDO Equipment Co.; Sunnyside (WA); On-site; USD 41,328 - 82,656; Full time

Benefits offered by this job

Competitive wages and profit-sharing program

Tool reimbursement program

Comprehensive benefits package

Career path program

Job summary

RDO Equipment Co. is hiring a Field Service Technician in Sunnyside, Washington, who thrives in independent roles and possesses deep equipment knowledge. The ideal candidate will be responsible for diagnosing and repairing machinery, ensuring top-notch customer service while adhering to safety protocols.

Joining RDO means becoming part of a dedicated team that values innovation and supports farmers across the region. Competitive pay ranges from $30 to $60 per hour, complemented by a comprehensive benefits package.

Qualifications

• Experience in diesel mechanics is preferred.
• Effective communication abilities are essential.
• Ability to work independently and collaboratively is required.
• Keen attention to detail is necessary.
• Candidates must have valid work authorization to work in the U.S.

Responsibilities

• Diagnose and repair equipment accurately in the field.
• Identify and resolve issues efficiently.
• Communicate clearly with customers during repairs.
• Follow safety guidelines and procedures at all times.
• Take advantage of training to adapt to new technology.

Skills

Diesel mechanics

Effective communication

Attention to detail

Problem-solving

Education

Mechanical background or schooling in diesel mechanics

Job description

Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrives in independent roles and brings deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on‑site are essential in this role. Don’t miss your chance — join the team today!

What's In It For You

• $30 – $60 / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they’re not just words on a wall, they’re how we work, grow and lead.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Sunnyside belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Sunnyside support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward‑looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top‑notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here

• Community engagement: Participate in community events like the Lighted Implement Parade every year.
• Diverse customer base: We work with customers throughout the region to keep them running and efficient year‑round.