Field Service Technician

RDO Equipment Co.; Moses Lake (WA); On-site; USD 41,328 - 82,656; Full time

Benefits offered by this job

Profit-sharing

Tool reimbursement

Benefits package

Career path autonomy

Job summary

RDO Equipment Co. is seeking a Field Service Technician in Moses Lake to diagnose, repair, and service heavy equipment at customer sites.

You will apply diesel mechanical knowledge, communicate clearly with customers, and prioritize safety while maintaining your work area and vehicle. Ideal candidates have diesel mechanics background, strong problem-solving skills, and the ability to work independently or with a team.

Qualifications

• Experience in diesel mechanics preferred.
• Clear and concise communication, written or verbal.
• Ability to work independently and as part of a team.
• Keen attention to detail.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment in the field or at the customer's site.
• Identify and resolve issues efficiently and independently.
• Provide top-notch service with clear communication during repairs.
• Prioritize safety and adhere to guidelines.
• Stay up-to-date with evolving technology through training.
• Keep field truck tidy and organized.
• Refer to full job description for complete duties.

Skills

Diesel mechanics

Communication skills

Independent work

Attention to detail

Team collaboration

Education

Diesel mechanics training

Job description

Overview

Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrives in independent roles and brings deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site is essential in this role.

What’s in It For You

• $30 - $60 / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details, visit RDO\'s benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they’re not just words on a wall, they’re how we work, grow and lead.

Why RDO?

When you join RDO Equipment Co., you\'ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world\'s leading equipment and technology manufacturers, but we\'re a people business first. RDO has grown from humble roots, guided by a family\'s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Moses Lake belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Moses Lake support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer\'s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You\'ll Love It Here

• Updated facilities: New building with a remodeled parts warehouse.
• Regular team building: Our Moses Lake team is very supportive and gets together regularly for team-building activities.
• Growing customer base: The agriculture sector in this region is growing, creating growth opportunities for RDO team members in this area.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.