Resident Field Service Technician (Ritzville, WA)

RDO Equipment Co.; Ritzville (WA); On-site; USD 41,328 - 82,656; Full time

Benefits offered by this job

Competitive wages and profit-sharing program

Tool reimbursement program

Comprehensive benefits package

Career path program

Job summary

RDO Equipment Co. is seeking a Field Service Technician in Ritzville, WA, to provide top-notch service for agricultural machinery. Responsibilities include diagnosing and repairing equipment, effective communication with customers, and prioritizing safety at all times.

The ideal candidate has a background in diesel mechanics and enjoys working independently while being part of a close-knit team. Enjoy the outdoors and a supportive work environment in a community dedicated to agriculture.

Qualifications

• Experience in diesel mechanics preferred.
• Clear and effective written and verbal communication.

Responsibilities

• Diagnose and repair equipment accurately and promptly.
• Identify and resolve issues efficiently and independently.
• Communicate clearly with customers and management during repairs.
• Follow safety guidelines and procedures.
• Keep your field truck tidy and organized.

Skills

Diesel mechanics

Effective communication

Attention to detail

Education

Background or schooling in diesel mechanics

Job description

Transform your independence into an exciting, high‑impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You’ll get to problem‑solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth. If you’re ready to tackle challenges head‑on, work solo with confidence, and make a real difference, we can’t wait to hear from you!

What's In It For You

• $30 – $60 / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Ritzville belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Ritzville support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward‑looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top‑note service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Reliable customer base: Customers in this area are farmers who rely on RDO’s partnership throughout the growing season.
• Close‑knit team: Our team in Ritzville is always ready to help each other out and provide guidance when needed.
• Location: Ritzville is a small town that’s close to Spokane and the airport. Easy interstate travel to the Tri‑Cities, Coeur d’ Alene and Seattle.
• Enjoy the four seasons: Ritzville is great for outdoor recreation (hiking, biking, fishing, etc.) and has fun events like an annual fair and rodeo. Ritzville also has a good school district with excellent community support.