Field Service Technician

RDO Equipment Co.; New Braunfels (TX); On-site; USD 44,083 - 60,614; Full time

Benefits offered by this job

Tool reimbursement program

Profit-sharing program

Benefits package

Career path autonomy

Job summary

RDO Equipment Co. in the United States is seeking a Field Service Technician to diagnose and repair heavy equipment in the field or at customer sites. You’ll be a self-starter supported by a team that values initiative and provides the tools to succeed.

Experience with diesel mechanics, strong communication skills, and the ability to work independently are required. This role includes safety adherence, ongoing training, and a path for career growth within the company.

Qualifications

• Diesel mechanics experience preferred.
• Clear, concise communication with customers and teams.
• Able to work independently and with others as needed.
• Must have valid work authorization to work in the U.S.

Responsibilities

• Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Identify and resolve issues efficiently and independently.
• Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Follow safety guidelines and procedures.
• Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Maintain a clean and efficient work environment by keeping your field truck tidy and organized.
• For a complete list of duties and responsibilities, view the full job description here.

Skills

Diesel mechanics experience

Communication skills

Independence & teamwork

Attention to detail

Education

Diesel mechanics schooling

Job description

Build a career you’re proud of at a company dedicated to your growth. As a Field Service Technician at RDO Equipment Co., you’ll be the trusted expert customers count on in the field. We’re looking for a self‑starter with strong heavy equipment experience and a passion for delivering top‑tier service. You’ll be supported by a team that values your initiative and gives you the tools to succeed.

What’s in it For You

• $32 - $44+ per hour
• Competitive wages and profit‑sharing program to match your skills and experience
• Tool reimbursement program
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO’s benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

What You Will Do

• Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Identify and resolve issues efficiently and independently.
• Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Follow safety guidelines and procedures.
• Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Maintain a clean and efficient work environment by keeping your field truck tidy and organized.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred. Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively.
• Keen attention to detail.
• Valid work authorization. Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here

• A tight‑knit team: we work hard and play hard here. From an employee of the month parking spot to company celebration events, we like to get together.
• A culture of safety: two safety meetings per day to discuss topics. Resources available to team members to stay cool – Powerade, Liquid IV, ice cream.
• Community involvement: we take giving back seriously and participate in events like food drives and do an angel tree around the holidays.
• Supportive environment: we value your development and what you bring to the table. Here you’ll love our open‑door policy and commitment to training and growth.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.